23y paper jam messages
Error code Description Action
230.xx A single page of media is jammed at the inner door.
Multiple pages of media are jammed at the inner
door.
Go to
“230.xx Duplex/manual feed sensor (S1)
service check” on page 65.
230.01 The duplex (S1) sensor is obstructed. Go to
“230.xx Duplex/manual feed sensor (S1)
service check” on page 65.
230.02 The duplex (S1) sensor was made early. Go to
“230.xx Duplex/manual feed sensor (S1)
service check” on page 65.
230.03 The duplex (S1) sensor did not make. Go to
“230.xx Duplex/manual feed sensor (S1)
service check” on page 65.
230.06 No media in duplexer. Go to
“200.xx Input (S2) sensor service check” on
page 51.
232.02 The input (S2) sensor was made early while duplexing. Go to
“200.xx Input (S2) sensor service check” on
page 51.
232.03 The input (S2) sensor did not make while duplexing. Go to
“200.xx Input (S2) sensor service check” on
page 51.
232.05 The input (S2) sensor did not break while duplexing. Go to
“200.xx Input (S2) sensor service check” on
page 51.
230.xx Duplex/manual feed sensor (S1) service check
Actions Yes No
Step 1
Open the front door to access the jam area, and then remove the jammed
page or pages.
Does this solve the problem?
The problem is solved. Go to step 2.
Step 2
Is the printer setting on a hard, flat surface?
Go to step 3. Make sure the printer is
setting on a level, flat
surface
Step 3
Enter Diagnostics Menu.
Turn the printer off, press and hold 3 and 6, turn the printer on, and then
release the buttons when the installed memory and processor speed
displays).
Perform the Base Sensor Test. See
“BASE SENSOR TEST” on page 203.
a Select Base Sensor Test, and press Select.
b Select S1, and press Select.
c Install tray 1.
Does the display indicate InputS1‑Media Clear...?
Go to step 4. Go to step 5.
7527
Diagnostic information
65
To Next Page
Loading...
Need help?
General
