Issue 2.2
Feature Description and Operation Manual
v
10.6 In-Room Indication...................................................................................... 145
10.7 Station Port Blocking................................................................................... 146
10.8 Wake-up Alarm ........................................................................................... 147
11 Voice Services ..............................................................................149
11.1 Company Directory ..................................................................................... 149
11.2 Two-way Recording .................................................................................... 151
11.3 VMIB Auto Attendant Announcement.......................................................... 152
11.4 VMIB System Greetings and Prompts......................................................... 153
11.5 VMIB Voice Mailbox.................................................................................... 156
11.5.1 Incoming VMIB Voice Mail ............................................................................. 156
11.5.2 Announcement only Mailbox.......................................................................... 158
11.5.3 Administrative Mailbox ................................................................................... 159
11.5.4 Managing VMIB Voice Mail............................................................................ 161
11.5.5 New Message Notification.............................................................................. 164
11.5.6 Message Reply .............................................................................................. 165
11.5.7 Forward A Message....................................................................................... 166
11.5.8 Add a Comment Message.............................................................................. 167
11.5.9 Send A Message............................................................................................ 168
11.5.10 Managing Personal Options........................................................................... 169
11.5.11 Virtual Mailbox................................................................................................ 170
11.5.12 Remote VMIB Mailbox Control....................................................................... 171
11.5.13 Recording User Greetings.............................................................................. 172
12 Call Statistics & Traffic Analysis.................................................173
12.1 Account Code.............................................................................................. 173
12.2 Lost Call Print-out........................................................................................ 174
12.3 SMDR (Station Message Detail Recording) ................................................ 176
12.4 Traffic Analysis............................................................................................ 178
12.4.1 Attendant Reports .......................................................................................... 180
12.4.2 Call Reports ................................................................................................... 182
12.4.3 CO Reports .................................................................................................... 183
12.4.4 Hardware Unit Reports................................................................................... 185
13 Attendant Services .......................................................................186
13.1 Attendant Date/Time Display Control.......................................................... 186
13.2 Attendant Call & Queuing............................................................................ 187
13.3 Attendant Forward....................................................................................... 188
13.4 Attendant Intrusion...................................................................................... 190
13.5 Attendant Override...................................................................................... 191
13.6 Attendant Positions ..................................................................................... 192
13.7 Attendant Recall.......................................................................................... 193
13.8 CO Call Forward Off-Net............................................................................. 194
13.9 Day/Night Service
....................................................................................... 196
13.10 DSS/DLS Consoles
..................................................................................... 198