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CHAPTER 2 Operations of SV8500 Server
(7) UCD Route Peg Count
The following shows UCD Route Peg Count Listup Report and description of symbols in the report.
• TAS Answer : The number of times that the station answers incoming external calls
with dialing TRUNK ANSWER FROM ANY STATION (TAS) [T-8]
access code (or with pressing Function Key/Answer Key).
• Off Hook OG Queuing : This count service is set when calls from stations providing OFF-
HOOK QUEUING [O-7] encounter all outgoing trunks are busy.
Count begins with the first call origination since trunks become idle.
• On Hook Queuing Entry : The number of times that OUTGOING TRUNK QUEUING [O-2] is
set to a station with dialing entry access code when the station en-
counter all outgoing trunks are busy.
• On Hook Queuing Cancel : The number of times that OUTGOING TRUNK QUEUING [O-2]
setting is canceled with dialing cancellation access code.
• Consult Hold : The number of times a terminated station transfers a call after going
on-hook and transferred station answers the call.
• Call Transfer : The number of times a terminated station goes on-hook and transfers
a call before transferred station answers the call.
• Add On Conference : The number of times that another party is added to an existing con-
nection (without Attendant assistance) and THREE-PARTY CALL-
ING [T-2] is established.
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