Raymarine LIGHTHOUSE 3 - Chapter 24: Technical support

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Chapter24:T

echnicalsupport

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•24.1Raymarineproductsupportandservicingonpage422

•24.2Learningresourcesonpage424

T echnicalsupport

421

Main Page

Software Updates3
Contents5
Important Information19
Ensure Safe Navigation19
Minimum Safe Depth, Width and Height19
Automatic Route Generation19
Electronic Chart Data20
Regulatory Approvals20
Product Documentation22
New Software Features23
RVX1000 Software Compatibility23
General Information25
MFD and Lighthouse Third-Party Apps26
MFD Apps26
Lighthouse Third-Party Apps26
Sidebar27
Customizing Data Sidebars27
Switching Sidebars28
Enable Rudder Bar28
Data Overlays29
Data Overlay and Sidebar Data Items29
Fuel31
Environment31
Inside Environment31
Gps32
Heading32
Navigation32
Speed33
Time33
Wind33
Menus34
Menu Pages34
Main Menus34
Context Menus35
Pop-Over Menus35
Toggle Switch35
Page down35
MFD App Settings Menu36
Editing the Split Ratio of a Splitscreen App Page36
Set up37
MFD Physical Buttons38
Physical MFD Buttons38
MFD Uni-Controller39
RMK Controls39
Axiom and Axiom XL40
Powering on the Display40
Powering off the Display41
Switching on and off at the Breaker41
Getting Started42
First Power up42
First Power up Data Master Selection43
Startup Wizard43
Multiple Data Sources (MDS)43
First Power up Limitation on Use Acknowledgement43
Data Sources Menu44
Identifying Engines44
Configuring Transducer Settings45
Ping Depth Limit45
Realvision 3D AHRS Calibration46
Transducer Calibration (Itc-5)47
Network47
Data Selection47
Depth48
Align Wind Transducer48
Linearise Transducer48
Assigning a Function to the User Programmable Button (UPB)49
Performing a Settings or Factory Reset49
Importing User Data49
Shortcuts50
Taking a Screenshot50
Activating Touchlock50
Radar Standby51
Eject SD Card51
Disabling All Sounders51
Bluetooth Volume Control51
Adjusting Brightness52
Display Mode52
Memory Card Compatibility53
Removing Microsd Card from Its Adaptor53
Compatible Cards53
Inserting a Microsd Card — Axiom Variants54
Inserting a Microsd Card — Axiom Pro Variants54
Removing a Microsd Card - Axiom Pro54
Inserting External Storage Devices - RCR55
Removing External Storage USB Drive55
Removing External Storage (SD and Microsd)55
Updating Software Using a Memory Card56
Updating Software Via the Internet56
Device Pairing57
Pairing a RMK Remote Keypad57
Clear Pairing (RMK)57
Pairing with a Quantum Radar Scanner57
Homescreen59
Accepting the Limitations on Use60
Homescreen Overview60
Chart62
Radar62
Fishfinder62
Dashboard62
Yamaha63
PDF Viewer63
Yamaha HDMI63
Docksense63
User Profiles64
Demo Profiles65
Demo Movie Requirements66
Status Area66
Status Area Icons66
Pop-Over Menu Options66
Ais67
Autopilot67
Global Positioning68
Global Navigation Satellite System (GNSS) Constellations68
Satellite Based Augmentation Systems (SBAS)69
ALCOMSAT (Algeria)69
GNSS (GPS) Status70
GNSS (GPS) Settings71
GNSS Constellations71
Differential Positioning71
COG / SOG Filter71
Internal GPS72
My Data72
Fuel/Trip Manager73
Fuel Set up74
Setting up the Fuel Manager74
Files75
View Pdfs75
Saving User Data (My Data)75
Saving MFD Settings76
Importing User Data or MFD Settings from a Memory Card76
Alarms77
Alarm Manager77
Dangerous Alarms77
Notifications77
Alarm History78
Active Alarm Indication78
Alarm Settings79
Dangerous Radar Targets79
Lost Radar Targets79
Dangerous AIS Targets79
External Alarm Speaker / Buzzer80
Acknowledging Alarms80
Interception Arriva80
Off Track80
Digital Switching Alarms81
Man Overboard (MOB)81
MOB Mode82
DSC VHF Radio Integration82
Settings83
Place Waypoint83
Goto Waypoint83
Selecting Display Language84
User Interface Languages85
Boat Details85
Calibrating Tanks86
Run Wizard Calibration87
Wizard Calibration87
Import Calibration88
Units of Measure88
Data Master89
Switching Data Master89
Shared Brightness89
Setting up Shared Brightness90
Instrument Display / Pilot Controller90
VHF DSC Radio90
Customizing the Splashscreen91
Axiom Screen Resolutions91
Resetting the Splashscreen Graphic91
NMEA 0183 Settings92
Connecting to a Wireless Display92
Transmission Mode92
Individual Outputs92
Disconnecting a Wireless Display93
Unpairing a Wireless Display93
Autopilot Control95
Commissioning - Evolution Autopilot System96
Commissioning Pre-Requisites96
Commissioning Steps96
Vessel Hull Type Selection96
Using the Dockside Wizard97
Selecting a Drive Type97
Aligning the Rudder98
Setting the Rudder Limit98
Hard over Time99
Setting the Hard-Over Time99
Checking the Rudder Drive (Rudder Reference Fitted)99
Checking the Rudder Drive (no Rudder Reference Fitted)100
Compass Linearization — Evolution Autopilots100
Initial Linearization100
Compass Deviation101
Check the Compass Heading Data101
System Monitoring and Adaptation102
Compass Lock102
Locking the Compass102
Engaging the Autopilot — Locked Heading103
Engaging the Autopilot — Navigation103
Engaging and Disengaging the Autopilot - Physical Buttons104
Disengaging the Autopilot104
Pilot Sidebar104
Pilot Sidebar — Standby104
Steer to Hdg105
Steer to Nav105
Pilot Status105
Rudder Bar105
Pilot Pop-Up106
Autopilot Control - Pilot Set-Up Menu106
Autopilot Control — Pilot Set-Up Menu106
Vessel Hull Type106
Calibration Lock107
Dockside Wizard107
Restart Compass107
Align Compass to GPS107
Motor Phasing108
Rudder Offset108
Rudder Limit108
Wind Shift Alarm108
Rudder Damping Levels and Deadband Angles109
Adjusting the Rudder Damping Level109
Waypoints, Routes and Tracks111
Placing a Waypoint112
Placing a Waypoint at a Specified Lat/Long112
Waypoint Management112
Waypoint List112
Group Lists113
Waypoint Details114
Routes114
Creating a Route114
Autoroute115
Use Autorouting During Route Creation115
Autoroute - Compatible Cartography Vendors116
Differences between Automatic Route Generation Functions116
Depth Clearances (Tidal Height)116
Width & Height Clearances117
Reviewing an Automatically Generated Route117
Route Management117
Route List117
Tracks118
Route Options118
Creating a Track119
Converting a Track to a Route119
Track Management119
Track List120
Track Interval120
Customize Tracks120
Chart App121
Chart App Overview122
Chart App Controls123
Chart Ranging and Panning123
Chart App Context Menu124
Selecting a Chart Card124
Simple125
Detailed125
Fishing Chart125
Weather125
Vessel Details126
Object Selection and Information126
Cursor Info Boxes Enabled127
Full Chart Information127
Layers128
View and Motion128
Chart Motion128
Camera Tracking129
Cartography Overview129
Chart Orientation129
Boat Position129
Supported Charts130
3Rd Party Raster Charts130
Lighthouse Charts130
Lighthouse Chart Store131
Pre-Loaded Lighthouse Chart Cards131
Redeeming Chart Voucher132
Downloading Charts from My Charts132
Encrypted Charts133
Encrypted Charts Installation Proces133
Obtaining an S-63 MFD Activation File134
Scheme Administrator Certificate134
Copying User Permit File(S) to Memory Card135
Purchasing S-63 Encrypted Charts135
Installing Base Cells and Cell Permits135
Installing Cumulative Updates136
Encrypted Chart Settings137
Navigating to a Waypoint or Point of Interest138
Restarting Cross Track Error (XTE)138
Following a Route138
Following from here138
Depths and Contours139
Depth Soundings139
Raster Charts139
Vector Charts139
Depth Contours140
Example Lighthouse Charts Depth Contours140
Depth Gradient141
Navionics Depth Contours141
Deep Water Color141
C-MAP Depth Contours142
Target Tracking142
AIS Targets143
AIS Icons143
Enhanced AIS Icons144
AIS Target Status145
AIS Target Information145
Accessing Target Options146
AIS Target Options146
AIS Target List147
AIS Settings Menu147
Acquiring a Target Manually148
Radar Target Options149
Radar Target List149
Radar Settings150
Radar Selection150
Transmit150
Target Vector Settings151
Collision Avoidance151
Dangerous Targets Alarm152
Predicted Areas of Danger152
Moving Target Graphics153
Stationary Target Graphics153
Predicted Areas of Danger Settings154
Collision Scenarios155
Course Change Examples156
Scenario 1 Speed Change Examples157
Target Vessel Moving Faster than Your Vessel158
Scenario 2 Speed Change Examples160
Both Vessels Travelling at the same Speed160
Obstruction Alarm (Lighthouse Charts)161
Course Change161
Speed Change161
Obstruction Alarm Parameters161
Obstruction Alarm Detection Zone162
Lighthouse Charts Dangerous Objects162
Target Intercept163
Pre-Requisites163
Tides Mode164
Using Animation Controls165
Setting a Specific Date for Animations165
Animation Progress Bar165
Skip Forwards165
Tide Station Information166
Tide Station Symbol166
Tide Graph166
Lighthouse Charts Dynamic Tide Graphic167
Navionics Dynamic Tide Graphic167
Current Station Information167
Current Station Symbol167
Lighthouse Charts Dynamic Current Graphic168
C-Map Dynamic Current Graphic169
Displaying Tide or Current Graphs169
Realbathy170
Requirements170
Setting up and Creating Realbathy Contours171
Find Nearest171
Object Selection Find Nearest172
Location Selection Find Nearest172
Find Nearest Options172
Measure173
List Options173
Measuring Vessel to Point174
Measuring Point to Point174
SAR (Search and Rescue) Patterns175
Deleting Rulers175
Sector Search Pattern175
Creating a Sector Search Pattern176
Set Commence Search Point (CSP)176
Set Drift176
Create Search Route177
Drift Effects on Sector Search Patterns178
Expanding Square Search Pattern179
Creating an Expanding Square Search Pattern179
Drift Effects on Expanding Square Search Patterns181
Creeping Line / Parallel Line Search Pattern182
Creating a Creeping Line / Parallel Line Search Pattern183
CSP Shortcut183
Laylines184
Sailing Data Page185
Laylines — System Requirements185
Enabling Laylines185
Laylines Settings186
Sail Performance186
(Polar) Polar186
Display Layines on this Chart186
Displaying and Interpreting Laylines187
Adjust for Tides187
Boat Type187
Show Wind Shifts187
Displaying Wind Shift Data188
Race Start Line (Smartstart) and Race Timer189
Creating the Race Start Line190
Placing the Race Start Line190
Pinging the Race Start Line191
To Increase the Accuracy of Start Line Placement191
Editing and Clearing the Race Start Line192
Starting the Race Timer192
Race Laylines192
Race Sidebar193
Time to Burn193
Line Bias193
Clearcruise Augmented Reality194
Field of View195
UAV Chart Integration196
Showing or Hiding the UAV Icon197
Performing a UAV Goto197
Sonarchart Live197
Tide Correction197
Enabling Sonarchart Live198
Chart Settings Menu198
Layers Tab198
Chart Detail198
Aerial Overlay199
Range Rings199
Tides199
Streets & POI199
Radar PAD200
Easyview200
Community Edits200
High Res Bathy200
Safe Contour201
Shallow Area201
Deep Contour201
Sonar Logging202
Visibility202
View & Motion Tab202
Fishing Zone202
Chart Appearance205
My Data Appearance205
Wind Symbol205
Marine Zone Boundaries205
First Responder207
First Responder Configuration208
First Responder Features208
First Responder STEDS Features208
Responder Setup208
STEDS Messaging Transmission Fids and Checksums209
STEDS Messages209
Checksum Validation209
Data Logging210
Man Overboard210
5 Closest AIS Targets:210
Intel Targets211
Creating an Intel Target211
Intel Target Options212
Intel Target List212
DSC Targets213
DSC Target Options213
DSC Target List214
Target of Interest (TOI)214
Oneshot TOI Decay Times215
Sent Recurring TOI Icon215
Sent Oneshot TOI Icon215
Received TOI Icon215
TOI Oneshot Settings216
TOI Transmission Rates217
TOI Cancellation Repeat217
TOI Position Updates217
TOI Options218
TOI List218
TOI Target List219
First Responder AIS Modes219
AIS Mode Status Icons220
Blue Force Tracking220
SITREP (Situation Report)220
SAR Pattern Receipt222
Messaging222
Message Inbox223
New Broadcast223
New Direct Message223
Reply to Messages224
Onscreen Keyboard224
Direct Message Blue Force Targets224
Message Symbols225
Weather Mode227
Activating Your Siriusxm Receiver229
Lighthouse Software Version229
SR200 Diagnostics Mode229
Animated Weather230
Player Controls230
Animated Weather Data230
Weather Radar230
Weather Mode Context Menu231
Wave Height231
Wave Period231
Wave Direction231
Cities and Surface Observation Stations Layers233
Cloud Top and Lightning Layers234
Lightning234
Storm Cast and Storm Tracks Layers235
Sea Surface Temperature and Surface Pressure Layers236
Sea Surface Temperature Color Coding236
Surface Pressure Patterns237
High / Low Pressure (Blue and Red)237
Warm Front (Red)237
Cold Front (Blue)237
Wind and Watchbox Layers238
Wind Arrows238
Wind Barbs238
Watchbox239
Fishfinder App241
Fishfinder App Overview242
Fishfinder App Controls242
Touchscreen Controls243
Realvision 3D Controls243
Opening the Fishfinder App244
Physical Buttons244
Please Select a Sonar Channel244
Sonar on and Pinging245
No Sonar Source Available245
No Transducer Connected246
Sonar Channels246
Selecting a Sonar Channel247
Placing a Waypoint Realvision 3D247
Sonar Scroll Back248
Sonar Sensitivity Controls249
Unpause249
Scroll Back Bar249
Fishfinder Settings Menu250
Sonar Display Tab250
Realvision 3D — Sonar Display Tab251
Transducer Tab251
Sounder Tab251
Fish Detection Tab253
Page Settings Tab253
Fish Detection Beep253
Fish Icons253
Radar App255
Radar App Overview256
Radar App Controls256
Radar App Context Menu257
Radar Feature Comparison258
Automatic Tracking258
Sensitivity Controls258
Features259
Opening the Radar App261
Compatible Radar Scanners261
Off/Not Connected261
Standby (Not Transmitting)262
Transmitting262
Putting the Radar into Standby262
Powering down Your Radar Scanner262
Selecting a Radar Scanner263
Dual Range263
Timed Radar Transmission264
Dual Range Limitations264
Bearing Alignment264
Setting Open Array Antenna Size264
Harbor265
Buoy265
Coastal265
Offshore265
Range and Bearing266
VRM (Variable Range Marker) / EBL (Electronic Bearing Line)266
Editing a VRM-EBL267
Radar Targets273
Radar Target Acquisition Data Source Requirements273
Onscreen Target Settings279
Clearing / Resetting Trails279
Target Context Menu279
Guard Zone Alarms280
Doppler Radar Overview282
Doppler Mode282
Doppler Mode — Enabling and Disabling282
Doppler Mode — Color Palettes282
Doppler Data Source Requirements283
Blank Sectors283
Required Data Sources283
Recommended Data Source283
Radar Sensitivity Controls284
Transmission Tab285
Dashboard App289
Dashboard App Overview290
Dashboard App Controls290
Switching Data Page291
Selecting Data Pages to Display291
Default Data291
Customizing Existing Data292
Dashboard Settings Menu297
Navigation and Sailing Dials299
Sailing Dials for Laylines300
Sailing Data Items300
Race Start Data Items301
Yamaha App303
Yamaha Engine Gateway Selection304
Compatible Yamaha Gateways304
Yamaha HDMI Overview304
Yamaha App Overview304
Yamaha App Controls305
Customizing Data305
Available Data Items306
Engine Page309
Mercury Vesselview App317
Vesselview App Overview318
System Status319
Fault Code History319
Vesselview Sidebar320
Video App321
Video App Overview322
Renaming Video Feeds323
Video App Controls323
Pan, Tilt, Zoom (PTZ) Camera Controls324
Opening the Video App324
Selecting a Video Feed325
Dual Streaming325
Single MFD326
Dual Mfds326
Video App Settings326
Camera Setup Tab327
Photo & Video Recording Tab328
Camera Motion Tab329
Maritime (M-Series) Camera Compatibility329
Clearcruise Features336
Object Detection336
Required Components for Object Detection336
Augmented Reality336
Camera Setup337
Fixed Camera Calibration338
Pan and Tilt Camera Calibration339
Camera Height above Waterline340
AR200 Setup for Augmented Reality341
Clearcruise Object Detection (Video Analytics) Overview341
Clearcruise Settings (Object Detection / Video Analytics)342
Augmented Reality (AR) Overview343
Augmented Reality Flags344
Selected Flags345
Waypoint Flag347
Chart Object Flag347
Goto Flag347
Clearcruise Settings (Augmented Reality)348
Range Limit349
Roll Correction350
AR200 Calibration352
Magnetic Deviation352
AR200 Calibration Settings352
Continual Monitoring and Adaptation353
Audio App Overview356
Compatible Entertainment Systems356
Rockford Fosgate Entertainment Systems357
Fusion Entertainment Systems357
JL Audio357
Audio App Controls358
Audio Player Controls358
Opening the Audio App361
Audio App Displayed361
Entertainment System Powered off361
No Audio Devices Found362
Selecting an Audio Zone362
Selecting an Audio Source363
Muting and Unmuting363
Browsing for Tracks363
Browsing for Stations / Channels363
Saving Presets364
Powering off Entertainment Systems364
Audio App Menu Options364
Audio App Settings Menu365
Audio Settings Tab365
Adjusting Balance and Fade Controls366
Adjusting Multi-Zone Controls367
PDF Viewer App369
PDF Viewer App Overview370
Opening PDF Files370
PDF Viewer Controls371
Searching a PDF372
UAV (Unmanned Aerial Vehicle) App373
UAV Disclaimer374
UAV App Overview374
Compatible Uavs375
UAV Sport Mode375
UAV App Settings Menu375
UAV Pre-Requisites376
Removing the RC Cable377
UAV Controller Connection377
UAV Precautions378
UAV App Page379
Opening the UAV App380
No Wi-Fi Connection380
Registration Failed381
No Connection Detected381
UAV App381
Launching the UAV382
Controlling the UAV in Flight382
Retrieving Your UAV383
Disconnect UAV Remote Controller from MFD383
Fish on / Circle Me Mode383
Cancel Fish on / Cancel Circle Me384
UAV Icon384
Virtual Joystick384
Rotation384
UAV Emergency Procedures385
Controller Signal to UAV Lost385
Low Battery Warnings386
Assuming Manual Control386
Lighthouse App Launcher388
Lighthouse Third-Party Apps - Preloaded389
Anydesk389
Gribview389
HP Watermaker389
Mazu390
Netflix390
Oscar390
Quick Nautical390
Lighthouse Third-Party Apps - Downloadable391
Installing Lighthouse Third-Party Apps391
Internet Connection391
Connecting to the Internet391
Wi-Fi Settings392
Bluetooth Speaker Set up393
Enabling and Disabling Bluetooth393
Bluetooth Settings393
Pairing a Bluetooth Speaker394
Mobile App Support395
Raymarine Mobile Apps396
Connecting an Android Device to the Display396
Example Android Wi-Fi Connection396
Connecting an Ios Device to the Display397
Rayconnect397
Downloading Charts Using the Rayconnect App399
Fishidy Sync400
Enable Sync400
Account Settings400
Disable Sync401
Fishidy App401
Mfd401
Navionics Plotter Sync402
Controlling Your MFD Using Raycontrol402
Controlling Your MFD Using Rayremote403
Viewing Your MFD Screen Using Rayview404
Troubleshooting405
Diagnostic Product Information406
Saving Product Information406
Power up Troubleshooting407
Performing a Power on Reset - Axiom407
Performing a Power on Reset - Axiom Pro408
Performing a Power on Reset - es and Gs Series Mfds408
Radar Troubleshooting409
No Connection Can be Made to the Scanner409
Poor Image Quality409
Displayed Bearing Is Different to the True Bearing409
GNSS (GPS) Troubleshooting410
No Fix Displayed410
Sonar Troubleshooting410
Scrolling Image Is Not Being Displayed410
No Depth Reading / Lost Bottom Lock411
Poor / Problematic Image411
Camera Troubleshooting412
Video Not Displayed412
PTZ Cameras — Erratic or Unresponsive Controls413
Cannot Switch between Camera Feeds413
Noisy Image413
Image too Dark or too Light414
Image Freezes Momentarily414
Image Is Inverted (Upside down or Mirror Image)414
Augmented Reality (AR) Troubleshooting415
AR Options Not Available in Video App415
AR Flags Do Not Appear Directly above On-Screen Target415
Wi-Fi Troubleshooting416
Cannot Find Network416
Cannot Connect to Network416
Connection Extremely Slow and or Keeps Dropping out417
Network Connection Established but no Data417
Wireless Display Troubleshooting418
Mobile Application Running Slowly or Not at All418
Cannot Connect to Wireless Display418
Poor Performance418
Data Troubleshooting419
Touchscreen Troubleshooting419
Instrument, Engine or Other System Data Is Unavailable at All Displays419
Touchscreen Does Not Operate as Expected419
Technical Support421
Raymarine Product Support and Servicing422
Product Information422
Viewing Product Information423
Remote Support Via Anydesk424
Learning Resources424
Video Tutorials424
Training Courses424
Appendix A NMEA 0183 Sentence Support425
Appendix B NMEA 2000 PGN Support426
Administration Pgns426
Document Change History429
Hardware Compatibility437
Index439

Raymarine LIGHTHOUSE 3 - Chapter 24: Technical support

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