Contents
November 2016 User Guide—Spectra T950 Library
13
MANAGING THE MLM DATABASE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
BackUptheMLMandDLMDatabases...................... 316
VerifytheDatabaseBackupFile ............................. 318
DeleteMLMRecordsFromtheDatabase..................... 318
DownloadtheMLMDatabaseforAnalysisandArchival ....... 321
Chapter 10 – Using Drive Lifecycle Management 322
BLUESCALE DRIVE LIFECYCLE MANAGEMENT . . . . . . . . . . . . . . . . . . . . . . . 322
MONITORING DRIVE HEALTH USING DLM . . . . . . . . . . . . . . . . . . . . . . . . . 323
UsingtheDriveHealthIcons............................... 324
ViewingandSavingaDetailedDriveHealthReport ........... 326
DOWNLOADING THE DLM DATABASE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Chapter 11 – Configuring and Using AutoSupport 330
AUTOSUPPORT OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
CONFIGURING AUTOSUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
ConfigureMailRecipients .................................. 333
ConfigureAutoSupportProfiles............................. 334
ConfigureAlarms ......................................... 338
ConfigureLogSetForwarding .............................. 339
USING AUTOSUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
CreateNewSupportTickets ................................ 341
UpdateExistingSupportTickets............................ 346
Chapter 12 – Library Troubleshooting 347
TROUBLESHOOTING LIBRARY PROBLEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
TROUBLESHOOTING LIBRARY INITIALIZATION ISSUES . . . . . . . . . . . . . . . . . . 348
TROUBLESHOOTING BLUESCALE USER INTERFACE ISSUES . . . . . . . . . . . . . 349
TROUBLESHOOTING MLM ISSUES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
TROUBLESHOOTING ENCRYPTION ISSUES . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
RESOLVING OPERATIONAL ISSUES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
USING BLUESCALE HARDWARE HEALTH MONITORING . . . . . . . . . . . . . . . . 358
RespondtoHHMNotifications............................. 359
ViewHardwareHealthMonitoring(HHM)Data .............. 363
CAPTURING TRACES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
RESETTING THE LIBRARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
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