Spectra T950 - ACCESSING THE TECHNICAL SUPPORT PORTAL; Create an Account

Chapter 16 — Technical Support Accessing the Technical Support Portal
November 2016 User Guide—Spectra T950 Library
494
Create an Account
AccesstoUserGuidesandcompatibilitymatricesdoesnotrequireyouto
createanaccount.Youmustcreateauseraccountandlogintoaccess
ReleaseNotesorrepairdocuments,todownloadthelatestversionof
BlueScalesoftware,ortoopenasupportincident.
Note: IfyouhavemultipleSpectraLogicproducts,theserialnumbers
forallproductsareassociatedwithyouraccount.Ifyoudonot
seetheserialnumbersforallofyourproductswhenyoulogin,
contactTechnicalSupport(seeContactingSpectraLogicon
page7).
1. AccesstheTechnicalSupportportalloginpageat
support.spectralogic.com.
2. Onthehomepage,clickSign up for one now!
Figure 318 The Spectra Logic Technical Support portal home page.