Chapter 11 — Configuring and Using AutoSupport Configuring AutoSupport
November 2016 User Guide—Spectra T950 Library
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Configure AutoSupport Profiles
Usethefollowingstepstocreateormodifyaprofileforeachperson
assignedtoworkwithSpectraLogicTechnicalSupporttotroubleshoot
problemswiththelibraryordrives.
1. Logintothelibraryasauserwithsuperuseroradministrator
privileges.
2. Ifnotalreadycompleted,configurethemailrecipientswhoshould
receiveAutoSupportinformation(seeConfigureMailRecipientson
page333).
3. Fromthetoolbarmenu,selectMaintenance > AutoSupport.The
AutoSupportscreendisplays.
Note: IfyoudidnotyetconfigureanAutoSupportprofile,theSend
Log Setbuttonisgrayedout.Ifyoudidnotconfigureaprofile
forAutoSend,theConfigure Alarmsbuttonisgrayedout.
4. ClickManage Profiles.TheAutoSupportProfilesscreendisplays.
Figure 204 Click Manage Profiles to create or edit an
AutoSupport profile.
Figure 205 Use the AutoSupport Profiles screen to manage
profiles.