Spectra T950 - Remote Support

Chapter 1 — Library Overview Library Features
November 2016 User Guide—Spectra T950 Library
26
Media Lifecycle Management
BlueScaleMediaLifecycleManagement(MLM)helpsyoumanageyour
tapemediabygivingyoutoolstoproactivelydeterminepotentialmedia
errorsbeforetheyhappen.SeeChapter6–ConfiguringandManaging
Partitions,beginningonpage181andChapter9–ConfiguringandUsing
MediaLifecycleManagement,beginningonpage276fordetailed
informationaboutconfiguringandusingtheMLMfeatures.
Remote Support
Theremotesupportfeatureusesaremotewebaccessapplication,
WebEx™,tofacilitateremoteproblemdiagnosis.Remotesupport
preservesyourorganization’ssiteanddatasecurity,givingSpectraLogic
TechnicalSupportlimitedaccesstoyourlibrary.WithWebEx,Technical
Supportcan“drive”thelibrary,takingenoughcontroltogatherthedata
requiredtospeedunderstandingoftheproblem.SeeRemoteSupportIcon
onpage90formoreinformation.
Shared Library Services (SLS) Partitioning
ThelibraryusesSharedLibraryServices(SLS)virtualizationtechnologyto
partitionthelibraryintovirtuallibraries.SLSpartitioningisanoptionyou
canaddtothelibrarybypurchasinganactivationkeyfromSpectraLogic.
SeeLibraryPartitionsonpage57fordetailedinformationabouthow
partitionsfunctioninthelibrary.SeeChapter6–Configuringand
ManagingPartitions,beginningonpage181fordetailedinformationabout
configuringandusingpartitions.
Soft Power Control
TheSoftPoweroptiondisablesthefrontpanelpowerbuttonandinstead
enablesa“softpower”buttonontheGeneralStatusscreenoftheBlueScale
userinterface.
EnablingtheSoftPoweroptionpreventsunauthorizedusers
frompoweringthelibraryoffusingthefrontpanelpowerswitch.SeeUse
theSoftPowerFeatureonpage160formoreinformation.
XML Command Interface
TheXMLcommandinterfaceprovidesasetofcommandsforusein
customer‐generatedprogramsusedforviewingthelibrary’sstatus,
inventory,andconfigurationinformation,andperformingBlueScale
packageupdatesandotheroperationswithoutusingtheBlueScaleuser
interface.Seethe
SpectraTapeLibrariesXMLCommandReferencefordetailed
information.