Spectra T950 - Capturing Traces

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Chapter 12 — Library Troubleshooting Capturing Traces

November 2016 User Guide—Spectra T950 Library

365

CAPTURING TRACES

Overview SpectraLogicusestracestohelpdiagnoseproblemswiththe

library.Youonlyneedtocapturetraceswheninstructedtodosoby

SpectraLogicTechnicalSupport.Theytellyouwhattypeoftraceyouneed

tocapture.

Emailing Trace Results Ifyouplantoemailtraceresultsdirectlyfromthe

library,makesurethatyousetuptherecipientsasmailusers(see

ConfigureMailUsersonpage118).

Ifyouareconnectedtothelibraryusingawebbrowser,youcanalsocopy

andpastethetraceresultsintoatextfileandemailittoSpectraLogic

TechnicalSupportiftheyrequestit.

Saving Trace Results to a USB Device Ifyouplantosavetraceresultstoa

USBdevice,youmustconnecttheUSBdevicetotheLCMortheoperator

panel(T950Bonly)andallowtimeforthedevicetomountbeforeyou

selectTracesontheMaintenanceToolsscreen(seeConnectaUSBDeviceto

theLibraryonpage179).IfaUSBdeviceisnotconnected,theUSBoption

isnotavailable.Youcan,however,stillsavetraceresultstothememory

cardintheLCM.Youcanalsoviewtheresultswithoutsavingthem.

Note: Whencapturingmotiontraces,SpectraLogicTechnicalSupport

mayalsoaskyoutoconnectaUSBdevicetotheRCM.

User Privilege Requirements Onlyauserwithsuperuseroradministrator

privilegescancapturetraces.

Procedure Usethefollowingstepstocapturethedesiredtrace.

1. Logintothe libraryasauserwithsuperuse roradministratorprivileges.

2. Fromthetoolbarmenu,selectMaintenance > Toolstodisplaythe

MaintenanceToolsscreen.

3. IfyouwanttosavethetracestoaUSBdevice,connecttheUSBdevice

totheLCMortheoperatorpanel(T950Bonly)andallowtimeforthe

devicetomount.

Note: IfdirectedtodosobySpectraLogicTechnicalSupport,connect

theUSBdevicetoaUSBportontheRCMinthemainframeif

youarecapturingmotiontraces.

Figure 226 The Maintenance Tools screen.

Other manuals for Spectra T950