Spectra T950 - CHAPTER 12 Library Troubleshooting

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CHAPTER 12
Library Troubleshooting
Thischapterdescribestroubleshootingstepsyoucantake,asappropriate,
tohelpresolveproblemsyoumightencounterwhileoperatingthelibrary.
Trythesetroubleshootingproceduresbeforeyouopenasupportticketwith
SpectraLogicTechnicalSupport.Ifyouareunabletoresolvetheproblem
yourself,openasupportticket(seeOpeningaSupportTicketonpage496).
Note: Thelibrarymustbeunderwarrantyorhaveavalidservice
contractinordertoqualifyforsupport(seeServiceContract
Extensiononpage527tolearnaboutservicecontracts).
Topic
TroubleshootingLibraryProblems page348
TroubleshootingLibraryInitializationIssues page348
TroubleshootingBlueScaleUserInterfaceIssues page349
TroubleshootingMLMIssues page352
TroubleshootingEncryptionIssues page354
ResolvingOperationalIssues page356
UsingBlueScaleHardwareHealthMonitoring page358
RespondtoHHMNotifications page359
ViewHardwareHealthMonitoring(HHM)Data page363
CapturingTraces page365
ResettingtheLibrary page368
ResettingComponents page368
ResettheLCMorRCM page369
ResetaRIMorF‐QIP page370
ResettheLCMorRCM page372
DiscoveringandSettingtheBlueScaleVision
CameraIPAddress
page372
TestingtheRobotics page382
RestoringtheLibraryConfiguration page384
RestoreFromanAutoConfigurationSaveFile page385
RestoretheLibraryConfigurationUsingaSaved
Configuration
page390
RestoretheMLMandDLMDatabases page392