Spectra T950 - Override a Poor Cartridge Health Report

Chapter 9 — Configuring and Using Media Lifecycle Management Using MLM Reporting
November 2016 User Guide—Spectra T950 Library
314
5. ClickSave tosendthereporttotheselecteddestination.ClickPrevious
toreturntotheMediaLifecycleManagementReportscreenwithout
sendingthereport.
Override a Poor Cartridge Health Report
Undercertaincircumstancesyoumayneedtooverridethehealthofan
MLM‐enabledcartridgethatisreportedaspoor(aredhealthiconappears
nexttothecartridgebarcode).Whenthecartridgehealthispoor,agreen
arrowappearsthatcanbeusedtooverridethereportedhealth.
Duringtheoverrideprocess,thelibraryprogressivelyeliminatesany
recentharderrorsfromthetapehealthcalculation.Ifthehealthisstillred,
allharderrorsareeliminatedfromthetapehealthcalculation.Thelibrary
continuestousethisadjustedtapehealthuntilthecartridgehealthreturns
toeitherGoodorAverageaspartofthenormalhealthmonitoring.
Usethefollowingstepstoresetthehealthofasinglecartridge.
1. DisplaytheMediaLifecycleReportsscreenasdescribedinGenerate
MLMReportsonpage308.
2. Locatethebarcodeofthecartridgeforwhichyouneedtoresetthe
health(see
Step7onpage312).
Mail Report to Thereportandattachesittoanemailsenttoapreviouslyconfiguredmailuser.
Usethedrop‐downlisttoselecttherecipientforthereportfile.
Note: Donotusethedefaultautosupport@spectralogic.comemailuser.Spectra
LogicdoesnotsaveemailedMLMreportfilesunlesstheyarespecifically
requestedfortroubleshooting.
Save to USB SavethereporttotheUSBdevice.
Note: TheUSBoptionisonlyavailableifyouconnectedaUSBdevicetothe
librarybeforeyouclickedSave Report on theMediaLifecycleManagement
Reportscreen.
This option... Saves...
Important
Do not reset the cartridge health unless you believe that the reported poor health
is due to drive problems and not the cartridge or you are specifically directed to do
so by Spectra Logic Technical Support.