Spectra T950 - LIBRARY SUPPORT AND UPGRADES; Service Contract Extension

Appendix C — Media & Upgrades Library Support and Upgrades
November 2016 User Guide—Spectra T950 Library
527
How To Order
ChecktheSpectraLogicwebsiteatwww.spectralogic.comforthemost
up‐to‐datemediaavailability.
TopurchaseSpectraCertifiedMediaandmediaaccessories,contactyour
salesrepresentative(seeContactingSpectraLogiconpage7)orusethe
SpectraLogiconlinestoreatwww.spectralogic.com/shop.
LIBRARY SUPPORT AND UPGRADES
Thelibraryshipswiththeservicecontractandoptionspurchasedwiththe
library.Youcanrenewyourservicecontractorpurchasemorecapacityor
additionaloptionsdescribedinthissectionatalaterdate.
Service Contract Extension
YourinitiallibrarypurchaseincludesaBlueScaleSoftwareSupportkey
thatisvalidforthedurationofthewarrantyperiod,orforthedurationof
anyupliftedorextendedservicecontractyoupurchasedwiththelibrary,
whicheverislonger.AvalidBlueScaleSoftware Supportkeyisrequiredin
ordertoupdate
thelibrary’sBlueScalesoftwareandthefirmwarefor
librarycomponents,andtoobtaintechnicalsupport.
Whentheoriginalwarrantyorservicecontractexpires,arenewalcontract
canbepurchasedtocontinueservice.ContactSpectraLogictopurchasea
renewalcontract(seeContactingSpectraLogiconpage7).
TeraPack
magazines
EmptyTeraPackmagazinesandMaintenancemagazinesareavailable.Each
magazineholdstenLTOcartridgesornineTS11x0technologycartridges.The
magazinesareavailablewithorwithoutaprotectivedustcover.
TeraPack magazine
carrying cases
CarryingcasesaredesignedforsafelycarryingTeraPackmagazinesoffsite.
CasesarecompatiblewithIronMountain.
Media or Accessory Description
Important
When you renew or extend your service contract, you must generate a new
BlueScale Software Support key and enter the new key into the library to allow
continued access to updates (see
Enabling BlueScale Software Support, Options,
and Upgrades on page 106). If you have questions about your service agreement,
contact Spectra Logic Technical Support (see Contacting Spectra Logic on page 7).