Spectra T950 - Troubleshooting MLM Issues

Chapter 12 — Library Troubleshooting Troubleshooting MLM Issues
November 2016 User Guide—Spectra T950 Library
352
TROUBLESHOOTING MLM ISSUES
Thissectionprovidesinformationaboutpotentialissuesthatyoumay
experiencewhileusingMLM.
USB device does
not appear as a
“save to” option
 MakesurethatyouplugtheUSBdeviceintotheLCMortheoperatorpanel
(T950Bonly),andallowtimeforthedevicetomount,beforeyouselectthe
optionthatsavesdatatotheUSBdevice.
 ResettheLCMtomakesurethattheUSBportisnothung(seeResettheLCM
orRCMonpage369).
 ThelibraryonlyrecognizesFAT‐formatted,notNTFS‐formatted,USB
devices.TryusingadifferentUSBdevice.
Issue Resolution
Issue Cause Resolution
An asterisk (*)
appears next to the
barcode on the
MLM Details screen
or an MLM report
Thecartridgewasexportedfromthe
library.
Ifyoudonotintendtoreimport
thecartridge,youcandeleteit
fromtheMLMdatabase(see
DeleteMLMRecordsFromthe
Databaseonpage318).
An “x” appears
next to a barcode
on the Inventory
screen
Thecleaningcartridgeisexpired. Exporttheexpiredcartridgeor
exchangeitforanewone(see
ExportorExchangeExpired
CleaningCartridgesonpage247).
The library does
not proactively
discover new
cartridges when
they are imported
Thediscoveryprocess(MediaAuto
DiscoveryorPreScan)cannotbeginwhile
thehostsareactivelyloadingcartridges
intoorunloadingcartridgesfromthe
drives.Ifyouimportcartridgesduring
thistime,thelibrarypostsafailure
messagestatingthatnodrivesare
availabletoperformthediscovery
process.
Eitherwaituntilthelibraryisidle
beforebeginningtheimportor
manuallystartthediscovery
processforimportedcartridges
whenthelibraryisidle.See
DiscoverCartridgesManuallyon
page296forinstructions.