Spectra T950 - Page 366

Chapter 12 — Library Troubleshooting Capturing Traces
November 2016 User Guide—Spectra T950 Library
366
4. SelectTraces.TheSystemTracesscreendisplayswiththetraceoptions
thatwereselectedthelasttimethescreenwasviewed.
5. SelectthetypeoftracethatSpectraLogicTechnicalSupportrequested.
 LCM Trace—Capturesatrace relatingtoasingleaspectofoperations
relatedtotheLCM.
 Component Trace—Capturesatracerelatingtothelogicallibraryor
asingleaspectofoperationsrelatedtotheroboticsoracontroller
(RIMorF‐QIP).
Note: TheRIMsinthelibraryarelistedasF‐QIPs.
6. Usethecheckboxestoselectanycombinationoftheoptionsforsaving
thegeneratedtrace.
Figure 227 Select the traces you want to capture on the
System Traces screen (Error Log trace results shown).
Option Description
Mail results to Sendsthetracereporttoapreviouslyconfiguredmailrecipient.Usethedrop‐
downlisttoselecttherecipientforthereportfile.
Tosendtheemailwiththeattachedtracefiletosomeonewhoisnotalready
listedasalibraryuser,youmustfirstconfigurethatpersonasan
email
recipient(seeConfigureMailUsersonpage118).
Note: Donotusethedefaultautosupport@spectralogic.comemailrecipient.
SpectraLogicdoesnotsaveemailedtracesunlesstheyarespecifically
requestedfortroubleshooting.
Save results to
Compact Flash file
SavesthereporttothememorycardintheLCM.
Note: SelectthisoptiononlyifspecificallyinstructedtodosobySpectraLogic
TechnicalSupport.