Contents
November 2016 User Guide—Spectra T950 Library
15
UPDATING THE BLUESCALE SOFTWARE AND LIBRARY FIRMWARE . . . . . . . 436
ChecktheLibraryBlueScaleSoftwareVersion................ 437
CheckComponentFirmwareVersions(Optional)............. 438
ChecktheCurrentlyReleasedBlueScaleVersion.............. 440
DownloadtheBlueScalePackage............................ 440
PreparefortheBlueScalePackageUpdate .................... 442
InstalltheUpdatePackage................................. 443
ManageUpdatePackages.................................. 454
REPLACING THE AIR FILTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455
INSTALLING CORD LOCKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458
CALIBRATING THE TOUCH SCREEN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459
Chapter 15 – Maintaining the Drives 460
CLEANING A DRIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461
DetermineWhetherCleaningisRequired.................... 462
PreparetheLibraryforDriveCleaning....................... 463
DeterminetheCleaningMethod............................ 464
ManuallyCleaningaDrive ................................. 465
TrackCleaningCartridgeUse............................... 467
UPDATING DRIVE FIRMWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 468
PreparefortheUpdateProcess.............................. 469
UpdateUsingITDT....................................... 472
UpdateUsingDriveUpdatethroughPackageUpdate......... 475
UpdateUsingtheDriveFirmwareUpdateWizard............ 483
UpdateUsingtheUpdateDriveFirmwareUtility............. 486
UPDATING DRIVE DEVICE DRIVERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489
ADDING OR REPLACING A DRIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 490
AddaDrivetotheLibrary................................. 491
ReplaceaDrive........................................... 492
Chapter 16 – Technical Support 493
ACCESSING THE TECHNICAL SUPPORT PORTAL . . . . . . . . . . . . . . . . . . . . . . 493
CreateanAccount......................................... 494
LogIntothePortal........................................ 495
OPENING A SUPPORT TICKET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496
RETURNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500