Spectra T950 - Page 408

Chapter 13 — Drive Troubleshooting Troubleshooting Drives
November 2016 User Guide—Spectra T950 Library
408
4. Ifyouexperienceproblemsaccessingthedrivesinthelibraryfromthe
storagemanagementsoftwareonthehost,checkthefollowing:
Check... To...
Interface
connections
MakesurethattheFibreChannelconnectionstothedrivesaresecure.
Important: After you power on the library and the Fibre Channel arbitrated
loop or fabric completes its initialization, avoid disconnecting the Fibre
Channel drives from the network. If you need to disconnect a drive from the
network, use the utility provided with your switch or hub to bypass the
affected ports before breaking the connection. The bypass sets the port to a
non-participating state on the network. After you reconnect the drive to the
library, use the utility to return the port to a participating state.
Software
installation
Makesurethatyourhostapplicationisinstalledandconfiguredcorrectly(refer
toyoursoftwaredocumentation).Payspecialattentiontostepsthatdescribe
howtoconfigurethesoftwareforusewiththedrive(s).
Drive addressing Makesurethatthedriveaddressconfiguredinthehostapplicationisthesame
oneyouspecifiedwhenyouconfiguredthepartitioncontainingthedrive(see
CreatingaStoragePartitiononpage190).
Host and software
requirements
Determinewhetheradevicedriverisrequired.Someoperatingenvironments
requireyoutoinstalldevicedriversbeforetheapplicationsoftwarecan
correctlycommunicatewiththedrives.Whenyouupdatethedrivefirmware,
youmayalsoneedtoupdatethedevicedriverforthedrive.SeeUpdating
DriveDeviceDriversonpage
489forinstructions.