Alcatel-Lucent OmniTouch - Page 291

............................................................................................................................................................................................................................................................ 8AL90208USAD ed01 November 20, 2008
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BCAST-7001
General
Alarm/Alcatel-
Lucent Server
Alarm
Service offered
by the
component is
unavailable.
Major This alarm is raised if the
broadcast server service
experiences a reset and has
not yet properly restarted.
Broadcast server
restart again at ' .
$now_string . ' Will
not send more mail
until server restarts
successfully' .'
Call Customer Support
immediately if this
service is currently in
use and the service does
not restart within 10
minutes. Pull broadcast
logs.
BCL-1001
General
Alert/Alcatel-
Lucent Server
Alert
Service offered
by the
component is
now available.
Informational This alert is raised if the
Buddy Console server
service experiences a reset
and has returned to service.
Buddy console server
restart was finally
successful at ' . $date .
'
No immediate action
required. Call Customer
Support as soon as
possible, if service is in
use and this reoccurs.
BCL-3001
General
Alert/Alcatel-
Lucent Server
Alert
Service offered
by the
component
was
temporarily
unavailable.
Major This alert is raised if the
Buddy Console server
service experiences a reset.
Buddy Console is the
MMIC web interface.
Buddy console server
restart at ' . $date . '
Check that the service
is currently running
and monitor for further
instances. No
immediate action
required. Call Customer
Support as soon as
possible if this reoccurs.
Pull BuddyConsole logs.
BCL-7001
General
Alarm/Alcatel-
Lucent Server
Alarm
Service offered
by the
component is
unavailable.
Critical This alarm is raised if the
Buddy Console server
service experiences a reset
and has not yet restarted
properly. Buddy Console is
the MMIC web interface.
Buddy console server
server restart again
at ' . $now_string . '
Will not send more
mail until server
restarts successfully' .
'
Call Customer Support
as soon as possible if
this service is currently
in use and the service
does not restart within
10 minutes. Pull
BuddyConsole logs.
CAL-1001
General
Alert/Alcatel-
Lucent Server
Alert
Service offered
by the
component is
now available.
Informational This alert is raised if the
CAL server service
experiences a reset and has
returned to service.
Outgoing call restart
was finally successful
at ' . $date .'
No immediate action
required. Call Customer
Support as soon as
possible , if service is in
use and this reoccurs.
CAL-3001
General
Alert/Alcatel-
Lucent Server
Alert
Service offered
by the
component
was
temporarily
unavailable.
Critical This alert is raised if the
CAL server service
experiences a reset.
Outgoing call server
restart at
' . $date .'
Check that the service
is currently running
and monitor for any
further instances. No
immediate action
required. Call Customer
Support as soon as
possible if this reoccurs.
Pull all logs.
Alert/Alarm Impact Severity Description Instance Action