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B-22
8AL90208USAD ed01
November 20, 2008
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TPS-7001
General
Alarm/Alcatel-
Lucent Trunk
Alarm
Service offered
by the
component is
affected.
Major This alarm is raised to
indicate line coding on the
indicated PSTN span is
down.
trunk line(s)
$linecode went down '
. $now_string . '
Investigate the PSTN
connection, contact
PSTN service provider
for confirmation of
which side of circuit the
issue resides.
TPS-7005
Trunk
Alarm/Alcatel-
Lucent Trunk
Alarm
Service offered
by the
component has
been affected.
Critical This alarm is raised if there
are outbound connectivity
issues or all ports are in
use.
NO ports available at
' . $date . '
Pull logs and check
outbound connectivity
and capacity.
TPS-7006
Trunk
Alarm/Alcatel-
Lucent Trunk
Alarm
Service offered
by the
component has
been affected.
Critical This alarm is raised if there
are outbound connectivity
issues or all ports are in use
and service has not been
restored.
NO port available at '
. $date . ' Will not
send more mail until
at least one port is
available' . '
Pull logs and check
outbound connectivity
and capacity.
TPS-8001
Trunk
Alarm/Alcatel-
Lucent Trunk
Alarm
Service offered
by the
component has
been affected.
Critical This alarm is rasied if there
are PSTN connectivity
issues on the PSTN board.
No operational voice
lines at
' . $date . '
Pull logs and check
PSTN connectivity.
TPS-8002
Trunk
Alert/Alcatel-
Lucent Trunk
Alert
Service offered
by the
component has
been affected.
Critical This alarm is rasied if there
are PSTN connectivity
issues on the PSTN board
and service has not been
restored.
No operational voice
lines still at ' . $date .
' Will not send more
mail until at least one
phone trunk is
operational' .
Pull logs and check
PSTN connectivity.
UPG-1001
General
Alert/Alcatel-
Lucent Server
Alert
Service offered
by the
component is
now available.
Informational This alert is raised if the
web server service
experiences a reset.
Http server restart
was finally successful
at ' . $date . '
No immediate action
required. Call Customer
Support as soon as
possible, if service is in
use and this reoccurs.
Alert/Alarm Impact Severity Description Instance Action
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