Alcatel-Lucent OmniTouch - Page 370

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8AL90208USAD ed01
November 20, 2008
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3 To retrieve and submit the Application Sharing log file, change directories to the
Windows Downloaded Program Files cache.
Example:
CD "%SystemRoot%\Downloaded Program Files"
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4 Determine where the component was installed in the cache.
Example:
dir /s eDialCollab*.dll dir /s EDCViewer*.dll.
Note: There should only be one of each of the components – eDialCollab*.dll;
EDCViewer*.dll – because previous versions were uninstalled.
A.log file should appear in the same component directory.
Example:
eDialCollab.log or vncviewer.log
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E ND OF STEPS