Avaya S8700 - Page 1084

Maintenance-Object Repair Procedures
555-233-143
8-362 Issue 1 May 2002
Table 8-153. ASAI CAUSE VALUES
Error
Code Test Result Description / Recommendation
0 Unrecognized
ASAI Protocol
Operation
Requested ASAI protocol operation is not implemented
by the switch or adjunct. Aux Data field of Error Log
entry contains protocol identifier for unrecognized
operation.
1. Consult switch and adjunct documentation to
determine which set of operations is supported by
the switch and the adjunct. Adjunct administration
turning off operations not implemented by the switch
may resolve the problem.
2. If step 1 does not resolve the problem, escalate to
the next tier.
40 Resources not
available
No available internal resources to service switch or
adjunct request. System transaction capacity for adjunct
or switch is exceeded.
1. Re-engineering of adjunct services my be required.
If problem persists, escalate problem to the next tier.
63 SERVICE OR
OPTION NOT
AVAILABLE
Requested ASAI capability or resource is not available
on the switch or adjunct. More than one adjunct may be
contending for the same switch resources. Potential
administration mismatch between the resource domains
administered on the switch and those administered on
the adjunct.
1. Verify that no overlapping administration of switch
resources (e.g., requesting notifications on a single
domain by multiple adjuncts or multiple adjuncts
attempting to control a single call) exists across any
adjunct connected to the switch. If an overlap exists,
then re-administer the adjuncts to guarantee that
each adjunct is associated with a unique set of
switch resources.
2. If step 1 does not resolve the problem, escalate to
the next tier.
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