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Avaya S8700 - Page 900

Avaya S8700
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Maintenance-Object Repair Procedures
555-233-143
8-178 Issue 1 May 2002
Call State Audit Test (#257)
This test audits the internal call state by asking the far-end switch for the ISDN call
state. The test is particularly useful when you are trying to clear a hung call. If the
internal call state on the near end differs from that on the far end, the call is torn
down.
The ISDN specification allows up to 2 minutes for a reply. If a reply is not received
within the 2 minute window, the test logs a protocol time-out violation against the
associated signaling channel (ATM-DCH, Error Type 1).
NOTE:
PASS simply means that an appropriate message was composed and sent
to the far-end switch.
Table 8-73. Test #257 Call State Audit Test
Error
Code
Tes t
Result Description / Recommendation
1018 ABORT Maintenance disabled
1. Enable maintenance by entering y in the
Maintenance Tests? field
on page 2 of the change trunk-group form.
1019 ABORT Audit already in progress
1. Wait 2 minutes, and try again.
1113 ABORT Signaling link failed
1. Check the results of Test #255 (Signaling Link State check).
1114 ABORT Signaling link in transitional state
1. Retry the command up to 5 times at 1-minute intervals.
1116 ABORT Trunk out-of-service
1. Check the trunk service state (status trunk grp#/mbr#).
2100 ABORT Could not allocate needed resources
1. Retry the command up to 5 times at 1-minute intervals.
FAIL Internal system error
1. Retry the command up to 5 times at 1-minute intervals.
PASS 1. Wait 4 minutes, then check the Error Log for call-state mismatches. If a
call state mismatch is found, the call is torn down.
Continued on next page

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