Canon iPF6400S - Roller Marks Are Left Across the Trailing Edge of Paper; The Back Side of the Paper Is Dirty; The Surface of the Paper Is Dirty

Cause Corrective Action
A cut line is printed because CutDustRe-
duct. is On in the Control Panel menu to
reduce cutting dust.
If this function is not needed, set CutDustReduct. to Off in the Control Panel menu.
(See "Menu Settings.") ➔ P.587
The Printhead is set too low in the Control
Panel menu.
In the Control Panel menu, set Head Height to Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.712
You are printing on heavyweight paper or
paper that curls or wrinkles easily after ab-
sorbing ink.
When printing on Canon Heavyweight Coated Paper or other paper-based media, choose a
VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still
occurs, in the Control Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength.") ➔ P.721
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.712
When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth
setting of Standard, Strong, or Strongest in the Control Panel menu. If rubbing still occurs,
in the Control Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength.") ➔ P.721
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.712
The Ejection Guide is soiled. Clean the Ejection Guide.
(See "Cleaning the Printer Exterior.") ➔ P.839
The surface of the paper is dirty
The surface of the paper is dirty
Cause Corrective Action
The Paper Retainer is soiled. Clean the Paper Retainer.
(See "Cleaning Inside the Top Cover.") ➔ P.839
You are using a paper that does not
dry easily.
In the Control Panel menu, set Roll DryingTime to at least 1 min.
(See "Menu Settings.") ➔ P.587
When paper that does not dry easily is used for printing, it may curl during printing and touch the
Output Tray.
In this case, in the Control Panel menu, complete the settings for Dry time and Area in Scan Wait
Time.
However, note that printing will now take longer.
(See "Menu Settings.") ➔ P.587
The optional Spectrophotometer Unit
is dirty.
Clean the Paper presser.
(See "Cleaning the Spectrophotometer Unit (option) Parts.") ➔ P.843
The back side of the paper is dirty
The back side of the paper is dirty
Cause Corrective Action
The Platen has become dirty after borderless printing or printing on
small paper.
Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.") ➔ P.839
The Platen suction is too strong. In the Control Panel menu, reduce the level of VacuumStrngth.
(See "Adjusting the Vacuum Strength.") ➔ P.721
BordlessOversize is set to Standard in the Control Panel menu. Set BordlessOversize to Little in the Control Panel menu.
(See "Menu Settings.") ➔ P.587
Roller marks are left across the trailing edge of paper
Roller marks are left across the trailing edge of paper
Cause Corrective Action
The paper was removed without pressing the OK button af-
ter printing from the Front Paper Feed Slot.
Following the instructions displayed, press the OK button, and after remov-
ing the paper, press the OK button again.
Wipe the rollers to clean them.
(See "Cleaning Inside the Top Cover.") ➔ P.839
(See "Cleaning the Paper Retainer.") ➔ P.842
iPF6400S
The surface of the paper is dirty
User's Guide
Troubleshooting Problems with the printing quality
883