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Canon iPF6400S - Spectrophotometer Read Error; Clean Calibration White Tile Because It May be Dirty

Canon iPF6400S
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Spectrophotometer read error.
Spectrophotometer read error.
Cause Corrective Action
The Spectrophotometer Sensor
to be loaded into the Spectro-
photometer Carriage is not in-
stalled correctly.
Turn off the power, and reinstall by pushing the two connectors all the way into the Spectrophotometer
Sensor.
(See "Replacing the Spectrophotometer Sensor of the Spectrophotometer Unit (option).") P.859
The color measurement pattern
was not printed correctly.
Check the color measurement pattern. If the printing is faint, clean the printhead and perform the opera-
tion again.
(See "Cleaning the Printhead.") P.825
The color measurement pattern
is out of alignment.
Pulling or lifting a printed color measurement pattern may cause the pattern to come out of alignment.
Perform the operation again taking care not to touch the color measurement pattern.
Execute Feed Priority to improve the printing position of the pattern for color measurement.
(See "Automatic Banding Adjustment.") P.715
If the same message is displayed again after performing the above operation, set Pattern Size to Large
on the Control Panel menu and perform the operation again.
(See "Menu Structure.") P.582
Alternately, it may be resolved by selecting Air Drying in Drying Method in the Color Measurement
Preferences dialog box in the Color Calibration Management Console and selecting the Dry Separa-
ted Chart check box if it is off.
(See "Acquiring Color Measurement Data For Any Color Chart (Windows).") P.771
(See "Acquiring Color Measurement Data For Any Color Chart (Mac OS).") P.802
The performance of part of the
Spectrophotometer Unit may be
impaired.
Turn off the printer and wait a while before restoring power, and then perform the operation again.
If the same message is displayed again, contact your Canon dealer for assistance.
Clean calibration white tile because it may be dirty.
Clean calibration white tile because it may be dirty.
Cause Corrective Action
The White Cali-
bration Tile
may be dirty.
Remove, clean, and reinstall the White Calibration Tile.
(See "Cleaning the Spectrophotometer Unit (option) Parts.") P.843
If this message is still displayed after cleaning the White Calibration Tile, we recommend adjusting the Spectrophotome-
ter Sensor.
Contact your Canon dealer for more information on adjustment services.
(See "Replacing the Spectrophotometer Sensor of the Spectrophotometer Unit (option).") P.859
Spectrophotometer read error.
iPF6400S
User's Guide
Error Message Messages regarding printing or adjustment
916

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