Develop ineo 350 - Page 539

12. Troubleshooting Field Service Ver. 1.0 Aug. 2005
170
FK-503
Troubleshooting
Symptom
Item
No.
Cause Remedy
Cannot go to
“Sending” nor
“Receiving”
modes
1 Is the password checked? YES Go to item 2
NO Go to item 3.
2 Is the password correct? YES Disable password check and Go to item
3.
NO Match the password.
3 Try to communicate with the ser-
vice center. Same problem?
Possible causes:
D. FAX button is not pressed.
E. Both systems are in the
transmission (or reception)
mode.
YES Go to item 4.
NO END
Possible causes are line trouble, trouble
or improper operation in the remote ter-
minal, or the remote FAX is not con-
nected.
4 Are the transmission level and
equalizer of the service center
set properly?
YES Go to item 5.
NO Set them properly.
5 Did you check the mode (TX or
RX) of the remote side?
YES Go to item 6.
NO Confirm it by phone.
6 Any improvement after replacing
MFBS - FAX cable?
YES Replace MFBS - FAX cable.
NO Go to item 7.
7 Any improvement after replacing
FAX board?
YES Replace FAX board.
NO Go to item 8.
8 Any improvement after replacing
MFBS board?
YES Replace MFBS board.
NO Go to item 9.
9 Any improvement after replacing
Operating panel?
YES Replace Operating panel.
NO Go to item 10.
10 Any improvement after replacing
the cable between Operating
panel and BCRS?
YES Replace the cable between Operating
panel and BCRS.
NO Replace the PWB-A
Automatic
reception dis-
abled
1 Did you select the automatic
reception mode?
YES Go to item 2
NO Select the automatic reception mode.
2 Is the external telephone on
hook?
YES Go to item 3.
NO Set the external telephone on-hook.
3 Any improvement after replacing
MFBS - FAX cable?
YES Replace MFBS - FAX cable.
NO Go to item 4.
4 Any improvement after replacing
FAX board?
YES Replace FAX board.
NO Go to item 5.
5 Any improvement after replacing
MFBS board?
YES Replace MFBS board.
NO Go to item 6.
6 Any improvement after replacing
Operating panel?
YES Replace Operating panel.
NO Go to item 7.
7 Any improvement after replacing
the cable between Operating
panel and BCRS?
YES Replace the cable between Operating
panel and BCRS.
NO Replace the PWB-A