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11.6.13.3Error12-3(emergencycode8100h)

Cause: CAN option: Message transmit failed

Suggested steps:

Thedevicewasprobably

disconnectedfromthe

mastercontroller,orthe

masterisoverloaded.

l Pleasecheckthebussystemconnection.Try

toreplacethecables.

l Pleasetrytoreducecomputationalloadonthe

master.

l Trytoincreasethemastercycletime.

ThisispossiblyanEMC

issue.Thisisverylikelyifthe

problemoccurswhen

switchingonmotorcontrol

and/orwhenconnectingDC

linkpowersupply.

l Pleasecheckthedevicecablingforproper

connection.

l Pleasecheckdevicegrounding,i.e.the

connectiontoametalbackplaneandcabinet

connectiontoearth.

l Checkmotorgroundingandmotorcable

length.

ID No.: 0842.26B.5-01Date: 09.2020

ServoOne- Device Help

359

11 Alarms & warnings

11.6.13.4Error12-4(emergencycode8130h)

Cause: CAN option: Heartbeat error