Keba ServoOne - Page 359

11.6.13.3Error12-3(emergencycode8100h)
Cause: CAN option: Message transmit failed
Suggested steps:
Thedevicewasprobably
disconnectedfromthe
mastercontroller,orthe
masterisoverloaded.
l Pleasecheckthebussystemconnection.Try
toreplacethecables.
l Pleasetrytoreducecomputationalloadonthe
master.
l Trytoincreasethemastercycletime.
ThisispossiblyanEMC
issue.Thisisverylikelyifthe
problemoccurswhen
switchingonmotorcontrol
and/orwhenconnectingDC
linkpowersupply.
l Pleasecheckthedevicecablingforproper
connection.
l Pleasecheckdevicegrounding,i.e.the
connectiontoametalbackplaneandcabinet
connectiontoearth.
l Checkmotorgroundingandmotorcable
length.
ID No.: 0842.26B.5-01Date: 09.2020
ServoOne- Device Help
359
11 Alarms & warnings
11.6.13.4Error12-4(emergencycode8130h)
Cause: CAN option: Heartbeat error
Suggested steps:
Thedevicewasprobably
disconnectedfromthe
mastercontroller,orthe
masterisoverloaded.
l Pleasecheckthebussystemconnection.Try
toreplacethecables.
l Pleasetrytoreducecomputationalloadonthe
master.
l Trytoincreasethemastercycletime.
ThisispossiblyanEMC
issue.Thisisverylikelyifthe
problemoccurswhen
switchingonmotorcontrol
and/orwhenconnectingDC
linkpowersupply.
l Pleasecheckthedevicecablingforproper
connection.
l Pleasecheckdevicegrounding,i.e.the
connectiontoametalbackplaneandcabinet
connectiontoearth.
l Checkmotorgroundingandmotorcable
length.