Keba ServoOne - Error 13: SERCOS Error

11.6.13.7Error12-7(emergencycode8130h)
Cause: CAN option: Sync / RxPDO timeout error
Suggested steps:
Thedevicewasprobably
disconnectedfromthe
mastercontroller,orthe
masterisoverloaded.
l Pleasecheckthebussystemconnection.Try
toreplacethecables.
l Pleasetrytoreducecomputationalloadonthe
master.
l Trytoincreasethemastercycletime.
ThisispossiblyanEMC
issue.Thisisverylikelyifthe
problemoccurswhen
switchingonmotorcontrol
and/orwhenconnectingDC
linkpowersupply.
l Pleasecheckthedevicecablingforproper
connection.
l Pleasecheckdevicegrounding,i.e.the
connectiontoametalbackplaneandcabinet
connectiontoearth.
l Checkmotorgroundingandmotorcable
length.
ID No.: 0842.26B.5-01Date: 09.2020
ServoOne- Device Help
361
11 Alarms & warnings
11.6.13.8Error12-8(emergencycodeFF00h)
Cause: CAN option: Error while parameter initialisation
Suggested steps:
Thisissueisprobably
causedbyanunsuitable
parametersetting.
l Saveyourparametersetforalaterrestore.
l See'historyofparameterchanges'andundo
thelatestchanges.
l Pleasecheckyourparametersetfor
implausiblesettings.
l Pleasesetdevicetofactorysetting,restart,and
seeiftheerroroccursagain.
l Whenreportingthiserrortoyourservice
partner,pleaseincludeyourdevice's
parametersetting.
11.6.14Error13:SERCOSerror
11.6.14.1Error13-1(emergencycodeFF00h)
Cause: Sercos option: Error while hardware initialisation
Suggested steps:
Thisispossiblyahardware
issue
Ifothermeasuresfailtosolvetheproblem,please
replacetheservocontroller.