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Keba ServoOne - Error 37: Syncronization Controller Error; Error 38: Braking Chopper Error; Error 39: TWIN Monitoring Error

Keba ServoOne
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11.6.35Error37:Syncronizationcontrollererror
11.6.35.1Error37-1(emergencycode6100h)
Cause: Wrong ratio between interpolation-, synchonization- or velocity control time
Suggested steps:
Check the set cycle times in parameter 306, as well as according to the used bus
system 2015 or 2266. Please pay attention to the different units!
Thisissueisprobably
causedbyanunsuitable
parametersetting.
l Saveyourparametersetforalaterrestore.
l See'historyofparameterchanges'andundo
thelatestchanges.
l Pleasecheckyourparametersetfor
implausiblesettings.
l Pleasesetdevicetofactorysetting,restart,and
seeiftheerroroccursagain.
l Whenreportingthiserrortoyourservice
partner,pleaseincludeyourdevice's
parametersetting.
11.6.36Error38:Brakingchoppererror
11.6.36.1Error38-1(emergencycode4210h)
Cause: P*t-integrator value exceeds maximum
Suggested steps:
Check/reduce the load of the chopper
ID No.: 0842.26B.5-01Date: 09.2020
ServoOne- Device Help
427
11 Alarms & warnings
11.6.37Error39:TWINmonitoringerror
11.6.37.1Error39-0(emergencycode7300h)
Cause: TWIN-Monitoring: speed difference between master and slave is too large
Suggested steps:
Thecontrolsystemfailedto
trackthereferencevalue
l Pleasecheckiftheaxisisblocked.
l Trytoreduceaccelerationordeceleration.
l Ifreferencespeedishigherthanthemotor
ratedspeed,pleasecheckfieldweakening
settings.Infield-weakeningrange,the
availabletorquepercurrentisreduced.
Thisissueisprobably
causedbyanunsuitable
parametersetting.
l Saveyourparametersetforalaterrestore.
l See'historyofparameterchanges'andundo
thelatestchanges.
l Pleasecheckyourparametersetfor
implausiblesettings.
l Pleasesetdevicetofactorysetting,restart,and
seeiftheerroroccursagain.
l Whenreportingthiserrortoyourservice
partner,pleaseincludeyourdevice's
parametersetting.

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