Keba ServoOne - Error 43: Ethernet Error; Error 44: Wire Break, Common Error

11.6.40Error43:Etherneterror
11.6.40.1Error43-0(emergencycode6100h)
Cause: Unknown error in Ethernet interface
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.
Thisispossiblyahardware
issue
Ifothermeasuresfailtosolvetheproblem,please
replacetheservocontroller.
ID No.: 0842.26B.5-01Date: 09.2020
ServoOne- Device Help
435
11 Alarms & warnings
11.6.40.2Error43-1(emergencycode6100h)
Cause: Plausibility error between IP adress and subnetmask, subnetmask was
corrected!
Suggested steps:
Check the settings of the IP address and the subnetmask of the Ethernet interface
(X3/X9) in the parameters 671 and 688.
Thisissueisprobably
causedbyanunsuitable
parametersetting.
l Saveyourparametersetforalaterrestore.
l See'historyofparameterchanges'andundo
thelatestchanges.
l Pleasecheckyourparametersetfor
implausiblesettings.
l Pleasesetdevicetofactorysetting,restart,and
seeiftheerroroccursagain.
l Whenreportingthiserrortoyourservice
partner,pleaseincludeyourdevice's
parametersetting.
11.6.41Error44:Wirebreak,commonerror
11.6.41.1Error44-1(emergencycode6100h)
Cause: Motor brake not connected on X13
Suggested steps:
Check motor brake or other device connected on X13, or disable guarding