Keba ServoOne - Error 32: ProfibusProfinet Error

11.6.31Error32:Profibus/Profineterror
11.6.31.1Error32-1(emergencycode8100h)
Cause: Profibus/Profinet option: process data timeout
Suggested steps:
ThisispossiblyanEMC
issue.Thisisverylikelyifthe
problemoccurswhen
switchingonmotorcontrol
and/orwhenconnectingDC
linkpowersupply.
l Pleasecheckthedevicecablingforproper
connection.
l Pleasecheckdevicegrounding,i.e.the
connectiontoametalbackplaneandcabinet
connectiontoearth.
l Checkmotorgroundingandmotorcable
length.
Thedevicewasprobably
disconnectedfromthe
mastercontroller,orthe
masterisoverloaded.
l Pleasecheckthebussystemconnection.Try
toreplacethecables.
l Pleasetrytoreducecomputationalloadonthe
master.
l Trytoincreasethemastercycletime.
ID No.: 0842.26B.5-01Date: 09.2020
ServoOne- Device Help
417
11 Alarms & warnings
11.6.31.2Error32-2(emergencycode8100h)
Cause: Profinet IRT: No firmeware on Profinet option available!
Suggested steps:
Thisisprobablyasoftware
issue.
l Pleasetrytoswitchtoadifferentversionof
devicefirmware.
l Saveyourdatasetandresettheaxismoduleto
factorysetting.Seeiftheerrorpersists,orifit
comeswithactivatingacertainfeature.
Thisispossiblyahardware
issue
Ifothermeasuresfailtosolvetheproblem,please
replacetheservocontroller.
11.6.31.3Error32-3(emergencycode8100h)
Cause: Profinet IRT: sign of life fault!
Suggested steps:
ThisispossiblyanEMC
issue.Thisisverylikelyifthe
problemoccurswhen
switchingonmotorcontrol
and/orwhenconnectingDC
linkpowersupply.
l Pleasecheckthedevicecablingforproper
connection.
l Pleasecheckdevicegrounding,i.e.the
connectiontoametalbackplaneandcabinet
connectiontoearth.
l Checkmotorgroundingandmotorcable
length.
Thedevicewasprobably
disconnectedfromthe
mastercontroller,orthe
masterisoverloaded.
l Pleasecheckthebussystemconnection.Try
toreplacethecables.
l Pleasetrytoreducecomputationalloadonthe
master.
l Trytoincreasethemastercycletime.