Kyocera TASKalfa 8002i

2WA/2NJ/2RK
7-498
(1-8) C0950: FAX job stay error
Print processing of the received FAX could not be executed and the job continues staying.
(1-9) F14D: FAX control error
(1-10) FAX cannot be sent.
Step Check description Assumed cause Measures Reference
1 Resetting the main power The printing process is not
properly executed.
Turn the power switch and
the main power switch off .
After 5s passes, turn the
main power switch and the
power switch on.
2 Firmware upgrade The firmware is faulty. Upgrade the main firmware to
the latest version.
Firmware
upgrade
Step Check description Assumed cause Measures Reference
1 Firmware Update The firmware is not the lat-
est version.
Upgrade the main firmware
and the FAX firmware to the
latest version.
Firmware
Update
2 Checking the connection The FAX PWB is not con-
nected properly.
Reinstall the FAX PWB. FAX Instal-
lation
Guide
3 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB. FAX Instal-
lation
Guide
Step Check description Assumed cause Measures Reference
1 Checking the connection
of the modular cable
The modular cable discon-
nects.
Reconnect the modular
cable.
2 Changing the connection If the adapter and the
switching device or the like
is connected to the tele-
phone line, it is affected.
Directly connect the main unit
to the telephone line.
3 Checking the settings The line settings are incor-
rect.
Correct the line settings.
(Reduce the transmission
speed, etc.)
4 Checking the destination
unit
The destination unit is
busy.
Wait a while and then redial
the number if busy tones are
heard.