Kyocera TASKalfa 8002i - Page 1419

2WA/2NJ/2RK
7-559
Scan to E-mail error code : 3101
SMTP/POP3 server responded with an error.
Scan to E-mail error code : 3201
No SMTP authentication is found.
Scan to E-mail error code : 4803
Failed to establish the SSL session.
Step Check description Assumed cause Measures Reference
1 Checking the settings The network settings are
incorrect.
Correct the settings in the
Network Settings via the
Command Center.
2 Checking the settings The network settings that
the main unit is connected
to are incorrect.
Correct the network settings
that the main unit is con-
nected to.
3 Checking the settings The SMTP/POP3 server
settings are incorrect.
Correct the protocol in the
Network Settings via the
Command Center.
Step Check description Assumed cause Measures Reference
1 Checking the settings The SMTP server settings
are incorrect.
Set the correct SMTP
Authentication Protocol at
[Function Settings] > [E-mail]
via the command center.
Step Check description Assumed cause Measures Reference
1 Checking the self-signed
certificate
The self-signed certificate
of the device is incorrect.
Correct the certificates in the
Security Settings via the
Command Center.
2 Checking the settings The service certificate set-
tings are incorrect.
Correct the certificates in the
Security Settings via the
Command Center.
3 Checking the settings The SMTP/POP3 settings
are incorrect.
Correct the protocol in the
Network Settings via the
Command Center.