2WA/2NJ/2RK
7-10
When scanning the first (front) side through DP
2 Checking the DPCIS roller The originals are conveyed
without contacting the
DPCIS roller.
Reattach the DPCIS roller.
3 Checking the DPCIS The originals are away
from the CIS glass.
Reattach the DPCIS. Detaching
and Reat-
taching the
DPCIS
Step Check description Assumed cause Measures Reference
1 Checking the original The originals out of specifi-
cation are used. (They are
thick, thin, or smooth.)
Ask a user to use the speci-
fied paper.
2 Checking the original The leading edge of the
original is bent.
Stretch the bending or the
paper creases of the original.
3 Checking the DP convey-
ing roller 1-3 and the bush-
ings.
DP conveying roller 1-3 or
the bushings are dirty.
Clean the DP conveying
roller 1-3 and the bushings.
4 Checking the DP convey-
ing pulley
The original conveying pul-
ley does not rotate
smoothly.
Reattach the DP conveying
pulley and the pressure
spring.
5 Checking the DP drive
components
The DP drive components
are not properly attached.
Reattach the DP drive com-
ponents.
6 Checking the original pick-
up guide
The original pick-up guide
does not operate properly.
Reattach the original pick-up
guide.
7 Checking the scanning
guide
The scanning guide is
deformed.
Replace the scanning guide.
8 Adjusting the left DP hinge
height
The front and rear heights
of the DP do not match.
Adjust the left DP hinge
height.
9 Checking the DP The document processor
is not properly installed in
the main unit.
Check the positioning of the
document processor and
tighten the screws again.
10 Checking the DP hinges
holding pressure
The DP hinges holding
pressure is adjusted
improperly. (The hinges
vertical motion is
unsmooth and the opened
DP cannot be held. So, the
DP is skewed horizontally.)
Adjust the DP hinges holding
pressure.
11 Checking the DP hinges The DP hinges are faulty.
(The hinges vertical motion
is unsmooth, the opened
DP cannot be held, and
the DP is skewed horizon-
tally.)
Replace the DP hinges.
Step Check description Assumed cause Measures Reference
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