NEC UNIVERGE SV8500 - Page 313

– 266 –
CHAPTER 3 System Messages
Note 4: When (ACD Trouble Kind) is 24 or 99 HEX:
~ Not used
Error Counter
Note 5: When (ACD Trouble Kind) is 30 HEX:
~ Pointer Address
Not used
Error Kind
Note 6: When (ACD Trouble Kind) is 33 HEX:
ACDP Data Memory
00 = Used
01 = Not used
ACDP System Capacity
02 = 50 Agent positions
04 = 200 Agent positions
07 = 500 Agent positions
12 = 900 Agent positions
15 = 2,000 Agent positions
Note: If other data is output, the ACD system may not be working correctly. In this case, be sure to install the ACD
application again by using the MSVICD command.
Note 7: When (ACD Trouble Kind) is 34 HEX:
~ Information on Unknown Pilot number
Refer to ~ , (a) Station of
Note 1
Note 8:
When (ACD Trouble Kind) is 30 HEX:
3
6
7
8
3
6
7
8
3
4
Note
3
6
3
6