OfficeServ 7100 PROGRAMMING
TECHNICAL MANUAL PART 7 APRIL 2007
7.3.15
View System Report By Application
DESCRIPTION:
The OfficeServ 7100 provides several reports to track automated attendant and
voicemail call statistics. The Statistics By Application screen breaks down calls
according to the application accessed and how the call was handled.
BY APPLICATION SCREEN:
Field Name Description
Reporting Reporting period.
Created Date this report was created.
Refresh Timer Set the update interval for the page.
Calls Total number of calls for this application.
Minutes Total call time for this application.
%Connected Callers Percentage of calls handled by this application.
Application Call Distribution Percentage of total calls made to this application.
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