Samsung OFFICESERV 7100 - Page 651

OfficeServ 7100 PROGRAMMING
TECHNICAL MANUAL PART 7 APRIL 2007
7.3.59
ACTIVITY SCREEN:
Field Name Description
From ~ To Start and end dates for the activity report
Total The number of calls processed by this extension over the activity
report period
Answered The number of calls this extension block made that were
answered
No answer The number of calls this extension block made that were not
answered
Busy The number of calls this extension block made that resulted in a
busy signal
Blocked The number of calls this extension block made that were blocked
by the subscriber
Rejected The number of calls this extension block made that were rejected
by the subscriber
Redirected The number of calls this extension block made that were
redirected to another destination by the subscriber
Hold count The number of callers to this extension block that chose to hold
for the subscriber
Abandoned The number of callers to this extension block that disconnected
without taking any action
No response The number of callers to this extension block that did not make
any menu selections
Left message The number of callers to this extension block that left a voicemail
message
Operator The number of callers to this extension block that requested an
operator
Page The number of callers to this extension block that chose to page
the subscriber
Other option The number of callers to this extension block that accessed other
options
Home Page
Table of Contents