Chapter 12 — Library Troubleshooting Troubleshooting BlueScale User Interface Issues
November 2016 User Guide—Spectra T950 Library
350
Cannot create a
new storage
partition
Makesurethatyouhave:
AnactiveSLSkeytosupportmultiplepartitionsenteredintheOption
EnablementpaneloftheSystemSettingsscreen(see
Standardandupgraded
optionsforthelibraryonpage107).
Unassignedlicensedchambersavailableforuseinthenewpartition.If
necessary,modifyanexistingpartitiontomakechambersavailable(see
ModifyinganExistingPartitiononpage214),licenseadditionalchambers
withaCoDcapacitykey(seeCapacity‐On‐Demand(CoD)onpage529),or
purchaseanewframe.
Oneormoredrivesavailableforuseinthenewpartition.Ifnecessary,
modifyanexistingpartitiontomakeoneormoredrivesavailableorinstall
additionaldrives.
Fewerthansixteenst oragepartitionsconfigur edifallpartitionsinthelibrary
useRIMstoprovidetheroboticcontrolpath,orfewerthansixpartitions
configuredifLTO‐5orlatergeneration drivesareusedtoprovidetherobotic
controlpathinpartitions.Configuringmu ltip ledrive exportersinapartition
may
reducethesupportednumber ofpartitions.
Notes:
LibrariesrunningBlueScalesoftwareversionsearlierthanBlueScale12.6.3
arelimitedtoeightstoragepartitions.
Adrivecanexportasinglepartition.AsingleRIMcanexportuptoeight
partitions;asingleRIM2canexportupto16partitions.
Amaximumofsixdifferentexportingcont roller scanbeusedinalibrary.
Makesurethatnobackgroundprocessesarerunning(forexample,Media
AutoDiscovery,PreScan,orPostScan).Ifabackgroundprocessisrunning,
thelibrarydisplaysamessageindicatingwhatitis.
IfthebackgroundprocessisMediaAutoDiscovery,PreScan,orPostScan
andyoucannotwaitfortheprocesstocomplete,youcanstoporpausethe
operation(
StoptheDiscoveryProcessonpage298andPausethePostScan
Processonpage307).
Forallotherbackgroundprocesses,waituntiltheprocessiscompletedand
thenretrythepartitioncreation.
Cannot import or
export cartridges
Makesurethatnobackgroundprocessesarerunning(forexample,MediaAuto
Discovery,PreScan,orPostScan).Ifabackgroundprocessisrunning,the
librarydisplaysamessageindicatingwhatitis.
IfthebackgroundprocessisMediaAutoDiscovery, PreScan,orPostScanand
youcannotwaitfortheprocesstocomplete,youcanstoporpausethe
operation(
StoptheDiscoveryProcessonpage298andPausethePostScan
Processonpage307).
Forallotherbackgroundprocesses,waituntiltheprocessiscompletedand
thenretrytheimportorexportoperation.
Issue Resolution