Spectra T950 - Page 360

Chapter 12 — Library Troubleshooting Using BlueScale Hardware Health Monitoring
November 2016 User Guide—Spectra T950 Library
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3. ClicktheHHMicononthestatusbar(seeFigure218onpage359).The
Hardw areHealthMonitoringscreendisplays.
4. IfyouwanttosavetheAutoSupportticketinformationtoaUSBdevice,
inserttheUSBdeviceintoaUSBportontheLCM(seeUsingaUSB
Deviceonpage178)ortheoperatorpanel(T950Bonly)andallowtime
forthedevicetomount.
Note: TheoptiontosavetheticketinformationtoaUSBdeviceisonly
availableifyouconnectaUSBdevicetothelibrarybeforeyou
clickSend AutoSupport Ticket.
5. ClickSend AutoSupport Ticket.ThemainAutoSupportscreendisplays.
Figure 219 The Hardware Health Monitoring screen provides
information about responding to the HHM notification.
Figure 220 Click Send Log Set to open a support ticket.