Spectra T950 - Page 421

Chapter 13 — Drive Troubleshooting Troubleshooting Drives
November 2016 User Guide—Spectra T950 Library
421
8 Primaryportinterface error.
Afailureoccurredinthetapedrivehardwareorintheprimaryportinterface.
Theerrorcodeclears10secondsafterthedrivedetectedtheerrororwhenyou
placethedriveinmaintenancemode.
9 Tapedrive,libraryinterface,orRS‐422error.
Afailureoccurredinthedrivehardware,thelibraryinterface,ortheRS‐422
connection.Replacethedrive.Theerrorcodeclears10secondsafterthedrive
detectedtheerrororwhenyouplacethedriveinmaintenancemode.
A Degradedoperation.
Thedriveisusable,thoughtheSCDcontinuestoindicateanerrorandthestatus
lightflashesamber.Theerrorcodemayclearwhenyouresetthetapedrive.
1. Resetthedrive(seeResettingaDriveonpage395)tocleartheerrorcode.
2. Confirmthatthedriveisusingthecurrentfirmwareversion(seeDetermine
theDriveGenerationandFirmwareVersiononpage469)andupdatethe
firmwareifnecessary.
3. UsetheDriveHealthVerificationwizardtotestthedrive(seeUsingDLMto
TestaDriveonpage427).
4. Iftheproblempersists,contactSpectraLogicTechnicalSupport(see
ContactingSpectra Logiconpage7).
Note: Theerrorcodemayclearwhenyouresetorpowercyclethetapedriveor
whenyouplaceitinmaintenancemode.
C Cleaningindicator.
Thetapedriveneedstobecleaned.Theerrorcodeclearswhenyoucleanthe
driveorplaceitinmaintenancemode.
d FibreChannelAL_PAconflict.TwotapedrivesonaFibreChannelloophave
thesameAL_PA.
E TheFibreChannelportisoffline.
F DriveFiberChannelerror.
TheFibreChanneldrivedoesnotdetectlightorarelateddiagnosticfailedto
detectlightthroughthefiberopticconnectiontothedrive.
 Verifythefibercablesandconnectionsbetweenthetapedriveandthehostare
thecorrecttypeandareworkingproperly.Verifyallequipmentanddevices
arepoweredON.
 Verifytheconfigurationsettingsforthedrivearesetcorrectlyandare
compatiblewiththetopologyofthenetwork.
 Verifythatthehostfiberadapterandportareworkingproperlyandare
compatiblewiththetopologyofthenetwork.
 Verifythatthefiberchannelswitchportsareworkingproperlyandare
compatiblewiththetopologyofthenetwork.
 VerifythatthefibercableisconnectedtoPortA(0)ofthetapedrive.
 VerifythatPortA(0)ontheFibreChanneldriveisworkingproperlyby
running“FunctionCode6:RunHostInterfaceWrapTest.”
Code
DLM
Health
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Cause and Solution