Spectra T950 - Page 420

Chapter 13 — Drive Troubleshooting Troubleshooting Drives
November 2016 User Guide—Spectra T950 Library
420
5 Tapedrivehardwareproblem.
Thetapedrivedeterminedthatatapepathorread/writeerroroccurred.To
preventdamagetothedriveortapecartridge,thedrivedoesnotallowyouto
insertacartridgeifthecurrentcartridgewassuccessfullyejected.Iftheproblem
persists,replacethedrive.
Note: Theerrorcodeclearswhenyouresetorpowercyclethetapedriveor
whenyouplaceitinmaintenancemode.
6 Tapedriveormediaerror.
SeeChapter9–ConfiguringandUsingMediaLifecycleManagement,
beginningonpage276forinformationaboutusingMLMtodeterminethe
healthofthecartridge.SeeChapter10–UsingDriveLifecycleManagement,
beginningonpage322forinformationaboutusingDLMtodetermine
thehealth
ofthedrive.
Thetapedrivedeterminedthatanerroroccurred,butitcannotisolatetheerror
tofaultyhardwareortothetapecartridge.Performthefollowingactions:
ForProblemswithWritingData
Iftheproblemoccurredwhilethetapedrivewaswritingdatatothetape,andif
youknowthebarcode(locatedonthecartridgelabel)ofthetapecartridgethat
wasloadedinthedrivewhentheproblemoccurred,retrytheoperationwitha
differentcartridge:
 Iftheoperationsucceeds,theoriginalcartridgewasdefective.Copydatafrom
thedefectivecartridgeanddiscardit.
 Iftheoperationfailsandanothertapedriveisavailable,insertthecartridge
intotheotherunitandretrytheoperation.
 Iftheoperationfails,discardthedefectivecartridge.
Note: Theerrorcodeclearswhenyouresetorpowercyclethedriveorwhen
youplaceitinmaintenancemode.
ForProblemswithReadingData
Iftheproblemoccurredwhilethetapedrivewasreadingdatafromthetape,
andifyouknowthebarcodeofthetapecartridge,performoneofthefollowing
procedures:
 Ifanothertapedriveisavailable,insertthecartridgeintotheotherunitand
retrytheoperation:
 Iftheoperationfails,discardthedefectivecartridge.
Note: Theerrorcodeclearswhenyouresetorpowercyclethetapedriveor
whenyouplaceitinmaintenancemode.
7 Highprobabilityofmediaerror.
Anerroroccurredbecauseofafaultytapecartridge.
Tryanothertapecartridge.Iftheproblemoccurswithmultipletapecartridges,
runthetapecartridgeinadifferenttapedrive.Iftheoperationintheotherunit
failsand
6 or7displays,replacethemedia.
Note: Theerrorcodeclearswhenyouresetorpowercyclethetapedriveor
whenyouplaceitinmaintenancemode.
Code
DLM
Health
Icon
Cause and Solution