Phaser 6000/6010 and WC 6015 MFP Xerox Internal Use Only 3-31
Error Messages and Codes
Firmware Errors
The firmware download to the printer failed.
Applicable Error
• 016-500: Erase Flash Error
• 016-501: Write Flash Error
• 016-502: Verify Flash Error
• 116-315: RAM Error
• 116-317: Controller Error
• 116-324: Controller Error
• 116-326: NVRAM Error
• 116-343: ASIC Error
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board, PL7.1.9
■ MCU Board, PL7.2.2
■ LED Driver Board, PL7.1.5
■ “Phaser 6000/6010 Image Processor
Board” on page 10-18
■ “Map 2 - Phaser 6000/6010” on
page 10-8
■ “WorkCentre 6015 MFP Image
Processor Board” on page 10-32
■ “Map 2 - WorkCentre 6015 MFP” on
page 10-22
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat all connectors on the IP
Board and the MCU Board.
Does the error persist?
Go to step 2. Complete.
2 Replace the LED Driver Board
(page 8-107).
Does the error persist when the
power is turned on?
Go to step 3. Complete.
3 Replace the IP Board (page 8-114).
Does the error persist when the
power is turned on?
Replace the
MCU Board
(page 8-121).
Complete.