4-66 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Troubleshooting
Abnormal Noises
Electrical Noise
Initial Actions
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Are there any other electrical
appliances within 3 meters of the
printer, such as generators, radio
and appliances with motors?
Ether turn off the other electrical
appliances, or relocate the printer at
least 6 meters from other
appliances.
Does the electrical noise error still
occur?
Go to step 2. Complete.
2 Is AC power supply outlet wired and
grounded appropriately?
Go to step 3. Request the
client to fix the
AC power
supply outlet.
3 Reseat the Toner Cartridges.
Does the electrical noise error still
occur?
Go to step 4. Complete.
4 Check the xerographics assembly
plate earth dl (PL3.2.2).
Are there any stains or foreign
substances on the contacts?
Wipe the stains
or foreign
substance with
dry cloth.
Reseat the
connectors on
the HVPS.