3-100 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Error Messages and Codes
X CRU Life Over
The indicated Toner Cartridge has reached end of life.
Applicable Error
• 009-360 to 009-363: Replace Toner Cartridge Now
• 093-930 to 093-933: X CRU Life Over
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Harn assy dckr, PL4.1.2
■ MCU Board, PL7.2.2
■ “Map 3 - Phaser 6000/6010” on
page 10-9
■ “Phaser 6000/6010 Developer” on
page 10-16
■ “Map 3 - WorkCentre 6015 MFP” on
page 10-23
■ “WorkCentre 6015 MFP Developer” on
page 10-30
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat the appropriate Toner
Cartridge.
Does the error persist?
Go to step 2. Complete.
2 Does the error persist when the
power is turned off and on?
Go to step 3. Complete.
3 Check P/J13 on the MCU Board.
Is the connection secure?
Go to step 5. Reconnect
P/J13, then go
to step 4.
4 Does the error persist? Go to step 5. Complete.
5 Disconnect P/J13 on the MCU
Board, and inspect the harness.
Is the harness damaged?
Repair the
harness, then
go to step 6.
Go to step 7.
6 Does the error persist? Go to step 7. Complete.
7 Replace the Toner Cartridge (C, M, Y,
or K).
Does the error persist?
Replace the
MCU Board
(page 8-121),
then go to
step 4.
Contact your
designated
field support
for assistance.