Phaser 6000/6010 and WC 6015 MFP Xerox Internal Use Only 3-105
Error Messages and Codes
ESS Error
Fatal on board network error.
Applicable Error
• 116-314: MAC Address Error
• 116-350: Network Error
• 116-351: Network Error
• 116-352: Network Error
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board, PL7.1.9
■ MCU Board, PL7.2.2
■ “Map 2 - Phaser 6000/6010” on
page 10-8
■ “Phaser 6000/6010 Image Processor
Board” on page 10-18
■ “Map 2 - WorkCentre 6015 MFP” on
page 10-22
■ “WorkCentre 6015 MFP Image
Processor Board” on page 10-32
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat the connectors on the IP and
MCU Boards then cycle system
power.
Does the error persist?
Go to step 2. Complete.
2 Replace the IP Board (page 8-114).
Does the error persist?
Replace the
MCU Board
(page 8-121).
Complete.