3-84 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Error Messages and Codes
Reg Off Jam
The paper does not pass through the Registration Sensor within the specified time.
Applicable Error
• 077-104: Reg Off Jam
Initial Actions
• Check the media path for obstructions or debris.
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Registration Sensor, PL2.3.5
■ Registration Clutch, PL2.3.7
■ Harness Assembly RKN SNS,
PL2.2.25/26
■ Main Drive Assembly, PL6.1.2
■ Harness Assembly Dispense MOT,
PL6.1.7
■ MCU Board, PL7.2.2
■ “Map 3 - Phaser 6000/6010” on
page 10-9
■ “Phaser 6000/6010 Feeder” on
page 10-12
■ “Phaser 6000/6010 Drive” on
page 10-13
■ “Map 3 - WorkCentre 6015 MFP” on
page 10-23
■ “WorkCentre 6015 MFP Feeder” on
page 10-26
■ “WorkCentre 6015 MFP Drive” on
page 10-27
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the installation and operation
of the Registration Roller and the
Registration Pinch Roller Assembly.
Are the Registration Roller and the
Registration Pinch Roller Assembly
installed properly?
Go to step 2. Replace the
relevant part,
then go to
step 2.
2 Check connectors P/J12 and P/J120
between the MCU Board and the
Registration Sensor.
Are the connectors secure?
Go to step 3. Reconnect the
connectors,
then go to
step 3.
3 Does the error still occur when
printing?
Go to step 4. Complete.