Xerox Phaser 6000 Service Manual

4-10 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Troubleshooting
Using Phaser 6010N and WorkCentre 6015 MFP Service Diagnostics
The Phaser 6010N and WorkCentre 6015 MFP printers have built-in diagnostics to
test electromechanical components, display printer status, and provides some
NVRAM access. Use these tests to diagnose problems and isolate which
component needs replacement.
If confronted with an error that requires more than a cursory investigation to clear,
or when directed by a troubleshooting procedure, use the diagnostic tests to
exercise selected sub-assemblies or parts in the vicinity of the reported error.
Diagnostic tests are controlled from the Control Panel and are described in detail
in “WorkCentre 6015 MFP Service Diagnostics” on page 4-32, or “Phaser 6010N
Service Diagnostics” on page 4-12.
The CE Diag Tool provides Service Diagnostics tests, and can be used with both the
Phaser 6000B and the Phaser 6010N. See “Using the CE Diags Tool Software” on
page A-4.
Using Service Diagnostics
Most diagnostic tests are straight forward and require no additional explanation,
but there are some that require specific conditions be met to achieve meaningful
results. These instructions cover each of the test groups, listing special instructions,
conditions, or other information necessary to successfully interpret the results of
the diagnostic tests.
Use the arrow buttons to scroll through the menus and highlight the desired test.
The OK button runs the test. Press Stop to stop the test. To switch between test
groups, exit the current diagnostics mode and return to the Service Mode menu.
Control Panel button functions while in Service Diagnostics:
For parameters, pressing OK after selecting an item from the menu displays the
current value of the item.
Button Function
Up Moves or selects an item or parameter.
Down Moves or selects an item or parameter.
Left Moves the cursor to the left.
Right Moves the cursor to the right.
OK Confirms settings or runs the selected test.
Energy Saver Puts the printer in reduced power mode.
Cancel Resets a diagnostic item, cancel, or exit the menu.

Xerox Phaser 6000 Specifications

General

Brand	Xerox
Model	Phaser 6000
Category	Printer
Language	English