Xerox Phaser 6000 Service Manual

3-104 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Error Messages and Codes
Insert Print Cartridge
An unsupported Toner Cartridge (C, M, Y, or K) is detected, or a No Toner Cartridge
Installed state was detected.
Applicable Error
• 093-974
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MCU Board, PL7.2.2
■ Harn assy dckr, PL4.1.2
■ “Map 3 - Phaser 6000/6010” on
page 10-9
■ “Phaser 6000/6010 Developer” on
page 10-16
■ “Map 3 - WorkCentre 6015 MFP” on
page 10-23
■ “WorkCentre 6015 MFP Developer” on
page 10-30
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Open the Toner Door and check that
the Toner Cartridges have been fully
installed.
Does the error persist?
Go to step 2. Complete.
2 Reseat the Toner Cartridges.
Does the error persist?
Go to step 3. Complete.
3 Disconnect P/J13 on the MCU Board
and unlace the harness. Inspect the
harness for damage.
Is the harness damaged?
Repair the
harness, then
go to step 4.
Go to step 4.
4 Does the error persist? Replace the
MCU Board
(page 8-121).
Contact your
designated
field support
for assistance.

Xerox Phaser 6000 Specifications

General

Brand	Xerox
Model	Phaser 6000
Category	Printer
Language	English