Phaser 6000/6010 and WC 6015 MFP Xerox Internal Use Only 3-103
Error Messages and Codes
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check that the Toner Cartridges
installed in the printer are Xerox
cartridges.
Are the Toner Cartridges installed in
the printer Xerox Toner Cartridges?
Go to step 2. Complete.
2 Disconnect P/J13 on the MCU Board
and unlace the harness. Inspect the
harness for damage.
Is the harness damaged?
Repair the
harness, then
go to step 3.
Go to step 3.
3 Does the error persist? Replace the
MCU Board
(page 8-121),
then go to
step 4.
Complete.
4 Disconnect P/J13 on the PWBA
MCU.
Is the voltage across ground to
P/J13-3 on the MCU Board
approximately +3.3 VDC?
Repair the
Harness
Assembly
DCKR.
Go to step 5.
5 Replace the Toner Cartridge (C, M, Y,
or K).
Does the error persist?
Replace the
MCU Board
(page 8-121).
Complete.
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