3-44 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Error Messages and Codes
Collate Full
The print job is too large.
Applicable Errors
• 016-981: Collate Full
Initial Actions
• Break the print job into 2 or more jobs.
• Cycle printer power.
• If the problem persists, use the following procedure.
USB Host Error
An unsupported USB memory device was attached to the USB port.
Applicable Error
• 016-930: USB Host Full
• 016-931: USB Host Error
Initial Actions
Unplug the unsupported device.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board, PL7.1.9
■ MCU Board, PL7.2.2
■ “Map 2 - WorkCentre 6015 MFP” on
page 10-22
■ “WorkCentre 6015 MFP Image
Processor Board” on page 10-32
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat all connectors on the IP
Board and the MCU Board.
Does the error persist?
Go to step 2. Complete.
2 Replace the IP Board (page 8-114).
Does the error persist when the
power is turned on?
Replace the
MCU Board
(page 8-121).
Complete.