Alcatel-Lucent OmniTouch - Page 298

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MCU-3001
General
Alert/Alcatel-
Lucent Server
Alert
Service offered
by the
component
was
temporarily
unavailable.
Critical This alert is raised if the
Conference server service
experiences a reset. This
service is the actual
conference/mixing engine of
the server.
Conference server
restart at
' . $date . '
Call Customer Support
as soon as possible if
this reoccurs.
MCU-7001
General
Alarm/Alcatel-
Lucent Server
Alarm
Service offered
by the
component is
unavailable.
Critical This alarm is raised if the
Conference server service
experiences a reset and has
not yet properly started.
This service is the actual
conference/mixing engine of
the server.
Conference server
restart again at ' .
$date . ' Will not send
more mail until
server restarts
successfully'
Call Customer Support
immediately if this
service is currently in
use and the service does
not restart within 10
minutes.
MGW-1001
General
Alert/Alcatel-
Lucent Server
Alert
Service offered
by the
component is
now available.
Informational This alert is raised if the
MGW server service
experiences a reset and has
returned to service.
MGW restart was
finally successful at ' .
$date .'
No immediate action
required. Call Customer
Support as soon as
possible, if service is in
use and this reoccurs.
MGW-3001
General
Alert/Alcatel-
Lucent Server
Alert
Service offered
by the
component
was
temporarily
unavailable.
Major This alert is raised if the
MGW service server
experiences a reset. This
effects Microsoft Mobile
Gateway.
MGW server restart
at ' . $date .'
Check that the service
is currently running
and monitor for any
further instances. No
immediate action
required. Call Customer
Support as soon as
possible if this reoccurs.
Pull MS Mobile
Gateway logs.
MGW-7001
General
Alarm/Alcatel-
Lucent Server
Alarm
Service offered
by the
component is
unavailable.
Critical
(depends if
component is in
use)
This alarm is raised if the
MGW server service
experiences a reset and has
not yet properly restarted.
This effects Microsoft
Mobile Gateway
MGW server restart
again at ' . $date .'
Will not send more
mail until server
restarts successfully
Call Customer Support
immediately if this
service is currently in
use and the service does
not restart within 10
minutes. Pull MS
Mobile Gateway logs.
MID-1001
General
Alert/Alcatel-
Lucent Server
Alert
Service offered
by the
component is
now available.
Informational This alert is raised if the
Microsoft Office
Communicator Gateway
server service experiences a
reset and has returned to
service.
MID server restart
was finally successful
at ' . $date .'
No immediate action
required. Call Customer
Support as soon as
possible, if service is in
use and this reoccurs.
Alert/Alarm Impact Severity Description Instance Action