Alcatel-Lucent OmniTouch - Page 299

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MID-3001
General
Alert/Alcatel-
Lucent Server
Alert
Service offered
by the
component
was
temporarily
unavailable.
Major (depends
if component is
in use)
This alert is raised if the
Microsoft Office
Communicator Gateway.
server service experiences a
reset. This effects Microsoft
Office Communicator
Gateway.
MID server restart at
' . $date .'
Check that the service
is currently running
and monitor for any
further instances. No
immediate action
required. Call Customer
Support as soon as
possible if this reoccurs.
Pull MS Office
Communicator Gateway
logs.
MID-7001
General
Alarm/Alcatel-
Lucent Server
Alarm
Service offered
by the
component is
unavailable
Critical
(depends if
component is in
use)
This alarm is raised if the
MS Communicator
Gateway server service
experiences a reset and has
not yet properly restarted.
This effects Microsoft Office
Communicator Gateway
clients.
MID server restart
again at ' . $date .'
Will not send more
mail until server
restarts successfully.
Call Customer Support
immediately if this
service is currently in
use and the service does
not restart within 10
minutes. Pull MS Office
Communicator Gateway
logs.
MUX-1001
General
Alert/Alcatel-
Lucent Server
Alert
Service offered
by the
component is
now available.
Informational This alert is raised if the
SIP Multiplexor
experiences a reset and has
returned to service.
SIP multiplexor
restart was finally
successful at ' . $date .
'
No immediate action
required. Call Customer
Support as soon as
possible, if service is in
use and this reoccurs.
MUX-3001
General
Alert/Alcatel-
Lucent Server
Alert
Service offered
by the
component
was
temporarily
unavailable.
Critical This alert is raised if the
SIP Multiplexor service
experiences a reset.
SIP multiplexor
restart at
' . $date . '
Check that the service
is currently running
and monitor for any
further instances. No
immediate action
required. Call Customer
Support as soon as
possible if this reoccurs.
The SIP subsystem is a
critical component of
this server. Pull THS
and TNS logs.
Alert/Alarm Impact Severity Description Instance Action